Apple iPhone XS Max, US Version, 512GB, Space Gray - T-Mobile (Renewed)
Condition: Excellent Condition (Refurbished)
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- – No impact on credit
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Learn more about financing & leasing here.
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This item is eligible for return within 30 days of receipt
To qualify for a full refund, items must be returned in their original, unused condition. If an item is returned in a used, damaged, or materially different state, you may be granted a partial refund.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
Availability:
Only 1 left in stock, order soon!
Arrives
Monday, Dec 22
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Size: 512GB
Color: Space Gray
Service Provider: T-Mobile
Product grade: Renewed
Features
- This device is locked to T-Mobile only and not compatible with any other carrier.
- Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
- Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
- The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable.
- Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm's length.
Description
iPhone XS Max has a 6.5-inch all-screen Super Retina display. The back is glass, and there's a stainless steel band around the frame. The side button is on the right side of the device. There are 12MP wide-angle and telephoto cameras on the back. There's a Quad-LED True Tone flash on the back and a SIM tray on the right side that holds a "fourth form factor" (4FF) nano-SIM card. The IMEI is etched on the SIM tray.
OS: IOS 12
Display technology: OLED
Other display features: Wireless
Device interface - primary: Buttons
Colour: Space Gray
Included Components: Adapter, USB Cable
Manufacturer: Apple Computer
Date First Available: May 4, 2019
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Monday, Dec 22
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
- Klarna Financing
- Affirm Pay in 4
- Affirm Financing
- Afterpay Financing
- PayTomorrow Financing
- Financing through Apple Pay
Learn more about financing & leasing here.
Top Amazon Reviews
Size: 256GB
Color: Silver
Service Provider: Unlocked
Product grade: Renewed
I was so afraid that it would be a waste of money but so far I am very pleased with my experience. I ordered an IPhone XS Max silver with 256 gs. Upon appearance the phone looked completely fine. There were no scratches/cracks on the front or back. The screen works perfect fine, the phone itself is super fast and I had no problems setting it up. The only thing I noticed was a few scuff marks on the metal band on the edges of the phone but nothing noticeable you’d have to be looking hard to notice. The phone came unlocked as I ordered. I was able to put my phone service on this phone no problems. The gigabits were correct (256), Face ID is smooth and fast. I have no complaints about my new phone I absolutely LOVE it! I also ordered from the regular renewed not premium. The battery capacity is at 81%. The only complaint I may have is when I got the phone it was already turned on, and the batter percent was at 50%. Other than that the shipping came UBER fast. I was expected to get my package on the 12th of October but I got it on the 7th instead. Very impressed will be ordering from them again in the future !
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Reviewed in the United States on October 8, 2022 by Laisha
Size: 64GB
Color: Gold
Service Provider: Unlocked
Product grade: Renewed Premium
Purchasing a renewed cell phone involves 4 critical (and inseparable) buying decision components. Each component is as important as the hardware itself, and all 4 components make-up the Buyer’s final buying decision and subsequent purchase experience: 1) The Hardware 2) The Warranty and Related Seller Assurances 3) The Customer Service (pre & post purchase) 4) Overall value of the purchase Unlike a new, factory-fresh telephone; a renewed telephone has a greater risk of failure, long-term usability issues and cosmetic imperfections. The obvious reason for this is a phone’s unknown history of use, maintenance/care, and ultimate reconditioning processes. The following will describe, in as much objective detail as is possible, my recent purchase of an iPhone XS Max from the Amazon Renewed Premium program. I will briefly describe myself, as an Amazon Buyer, to add helpful context BUYER To date, I have made 697 purchases with Amazon across 3 accounts in the US, Mexico and UK. My return ratio is 2.3%. Purchases mainly include high-end electronics (computers, phones, printers, networking gear, headphones, etc.) and unique household items. I am a Prime member who maintains and gifts book related subscriptions, and regularly gift Amazon Echo devices to family members. In short, our household(s) use Amazon frequently and Amazon has become “a family friend” that we have learned to rely on. 1 - Hardware https://www.amazon.com/dp/B08BFMH5GZ?psc=1&ref=ppx_yo2ov_dt_b_product_details . iPhone XS Max – The Apple flagship of late 2018 The packaging was a 9”x 5” x2” white Amazon box with the phone and a charging cable. The white box was placed in 12’ x 10’ x 5” with 3 small bubbles. The white box “rattled around” in the outer packaging. The exterior of the phone was clean and scratch-free. The screen was protected with a sheet of soft plastic. Battery Health = 88%. Unlocked = Fully. iOS received = 14. iOS updated to 15.5. The configuration of the phone was a “quirky” and the screen flickered from time-to-time. Because of this, I called Apple Support (I have an account) to help evaluate the phone and assist with the configuration and pairing to my existing Apple accounts. The TSR connected with the iPhone XS Max and diagnosed that there were issues with the display module and (possibly) the antenna. The inability of the phone to recognize most nearby Bluetooth devices was thought to be the caused by the antenna issue. The Apple TSR suggested I return the phone. At this point, I had the phone for approximately 6 hours. Disappointed (I needed the phone and had already purchased another $65 of accessories), I agreed with the Apple TSR and she helped me annotate the precise reasons for her diagnosis. My next step was to contact Amazon, for the promised Premium Support, to describe the issues. 2 - Warranty and Related Seller Assurances I contacted the main Amazon Prime number and described the issues (At this point, I was in possession of the phone for less than 20 hours). I was transferred to another department that handled Amazon Renewed Premium matters. Rep 1 – after describing the issues to the Rep and the Apple diagnosis, the Rep agreed with the Apple TSR and suggested I return the phone. I opted to have the purchase price refunded to me (to have some time to consider my next purchase options and availability). The Amazon Renewed Premium Rep told me it could take up to 180 days for a refund! I asked to speak with a Supervisor. Supervisor – agreed the phone should be returned and stated that the return policy allowed up to 180 days but said that 25 days after they received the unit was more normal. She also stated that I had to pay for the shipping from Mexico back to the US (which has not been not normal for amazon.com returns from Mexico since 2015). Is this a new “standard return policy”? Why was it not clearly described on the website, they knew where it was going? I paid extra for the Amazon Renewed Premium phone and the assurances that I would be fully satisfied. When I made the purchase, that assurance gave me a “warm fuzzy feeling” and the confidence to complete the purchase of the phone. 3 - Customer Service (pre & post purchase) Pre-Purchase: Went smoothly. I read all of the materials, decided on the higher costs Amazon Renewed Premium version and paid for it. The order was placed on 11 May and it was received at my home in Cuernavaca, Mexico on 15 May. I paid USD 525.70 ($429.00 – phone, $8.24 – shipping & handling and $88.46 for the import fees deposit). Please note the cost of shipping. Post-Purchase: Not a good experience. Details can be provided, upon request. To make a long story short, the refund and return process was an unexpected shock. The hardware/phone is defective and I promptly reported it. There was no reason for the sub-par treatment of the return. I offered to pay for the return but asked Amazon to arrange it through their low-cost contract rates – they refused. My cost for the return (via DHL) would be USD 95.35 and a 3-hour round trip drive to the nearest DHL office. Since 2015, I have not been asked to pay for the return of a defective device. Even DHL (the contract RMA carrier for Amazon) was surprised that I had to pay, and they handle Amazon returns every day. 4 – Overall Value of the iPhone Purchase I securely packed the iPhone XS Max to assure it would arrive safely, and sent it via DHL at a cost of USD 95.35. That now brings the cost of this phone to $621.05. Despite the claims that Amazon will reimburse me for shipping, I have been told by an Amazon Prime Rep that I can expect to be reimbursed no more than $20 for the return. If true, I will take at least a $73.35 loss on this purchase. I will not purchase another phone until I have received the full refund for this one. That means I will be without a phone for up to 180 days. Buying a renewed phone has not been the experience I was hoping for. The hardware was defective and the warranty/assurances/services I believed I was getting when buying from Amazon Renewed Premium did not materialize. Summary Rating 1 Star – Hardware (iPhone XS Max) – defective 1 Star – Warranty and Relate Seller Assurances 1 Star – Customer Service 1 Star – Overall Value Again, when buying a renewed product, it is impossible to detach the actual product (hardware) from the other components of the purchase. It is simply the nature of selling and buying renewed products.
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Reviewed in the United States on May 23, 2022 by Merritt Wiley
Size: 64GB
Color: Gold
Service Provider: Unlocked
Product grade: Renewed Premium
Saludos. El producto debió llegar con al menos un 90% de duración de la batería, pero la capacidad máxima con la que fue recibido sólo alcanzó el 88%. Esta condición no cumplió mis expectativas de compra, puesto que es un producto Certificado por Amazon bajo la condición “ Renewed Premium” y no se cumplió la condición que fuera superior al 90%. Agradeciendo su respuesta ante este reclamo.
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Reviewed in the United States on October 8, 2022 by 3Padide
Size: 256GB
Color: Gold
Service Provider: AT&T
Product grade: Renewed
So far, the phone functions perfectly and doesn't have a single scratch on it. I'm new to Apple and the transition from Android was pretty smooth. The phone came with a screen protector already placed, a charging cable and plug, and a sim tool. This was a good deal for me because I didn't want to pay $1000+ for a phone I wasn't sure I would like, and 90 days to return it gave me confidence to try it. I'll update if anything changes.
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Reviewed in the United States on September 29, 2022 by Kristyl
Size: 256GB
Color: Silver
Service Provider: Unlocked
Product grade: Renewed
The media could not be loaded. I loved this phone the second I got my hands on it. At first I was terrified of purchasing it because of the bad reviews. People said they got cracked phones, malfunctioning ones and even fake ones. But finally, I mustered up the courage and bought it. It came fully functional and authentic, with all but one of the promised things. It came with a replaced battery that is not an apple supplied one. Because of that I’m unable to check the battery health, but I don’t mind. In the long run I think it’s better cuz I'm not stressing myself out over the number getting low. The battery on this XS Max is really good even though it’s not an apple product. It hold up for most of the day and as a slightly heavy user, I only find myself plugging it in to charge in the evening times or when i go to sleep. Moving on, it did come with a few scuff marks on the sides and top of the phone. I didn’t mind this one but because I had already planned to slap this powerhouse directly into a case as soon as I got it. I’m a notorious phone breaker so I had to for my sanity. And because of that, I don’t mind the scuffs for: 1: The description did say the phone could have minor scuff marks that can’t be seen at arms length. and 2: I threw a case on the phone right as i got it so yea. Lastly. The screen was beautiful and untouched by any scratches. It even came with a screen protector preinstalled, thank God. But yea, all in all this was a great buy. 9/10, would definitely recommend <3
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Reviewed in the United States on September 4, 2022 by leisha love
Size: 256GB
Color: Gold
Service Provider: Unlocked
Product grade: Renewed
The phone is great! Works like new! I had a hard time receiving it from fed ex! That is my only complaint I had to sign for it and my wife and I work so nobody was home so after a week I went to pick it up from fed ex and the sent it with the carrier after I asked them to hold onto it! It was a trip but the phone itself is great!!!
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Reviewed in the United States on September 9, 2022 by jesse wallace