Acer Chromebook Spin 11 CP311-1H-C5PN Convertible Laptop, Celeron N3350, 11.6" HD Touch, 4GB DDR4, 32GB eMMC, Google Chrome with Acer Predator Ice Tunnel Mousepad
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CPU: Intel Celeron N3350
Capacity: 4GB/32GB
Style: With Mousepad
Brand: acer
Model Name: Acer Chromebook
Screen Size: 11.6 Inches
Hard Disk Size: 32 GB
CPU Model: Celeron N3350
Ram Memory Installed Size: 4 GB
Operating System: Chrome OS
Graphics Card Description: Integrated
Graphics Processor Manufacturer: Intel
Specific Uses For Product: Gaming
Standing screen display size: 11.6 Inches
Screen Resolution: 1366 x 768 pixels
Max Screen Resolution: 1366 x 768 pixels
Processor: celeron_n3350
RAM: DDR4
Hard Drive: 32 GB
Chipset Brand: Intel
Card Description: Integrated
Brand: acer
Series: Acer Chromebook
Operating System: Chrome OS
Processor Brand: Intel
Date First Available: October 27, 2020
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To initiate a return, please visit our Returns Center.
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Top Amazon Reviews
CPU: Intel Celeron N3350
Capacity: 4GB/32GB
Style: Chromebook Only
The product worked fine for 3 months. It was easy to use, and had all the capabilities my child required for virtual school (mostly run on Google meets and Zoom). 3 months after we received it, the device stopped working completely - black screen even when power was on. I spent an hour with Acer customer support. They tried to walk me through a system recovery, but the device would not execute the recovery. My daughter begins virtual school in one week. I asked the customer service to replace my product, but they refused. They will only agree to have me ship it to the factory for service, and I must wait 3+ weeks for repair. I argued that breaking after 3 months of use indicates product defect, and that they should replace it. It is under full warranty. They will not do so. So, I am warning parents to consider another chrome book product, as the company - ACER - will not stand behind their products when defective.
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Reviewed in the United States on August 10, 2020 by K.C.
CPU: Intel Celeron N3350
Capacity: 4GB/32GB
Style: Chromebook Only
Trash! I bought this item in March and it broke in May, right after the return window. I had to beg Amazon to send me a replacement. Guess what, that one broke 5 months later in September. Same issue the chromebook would not charge. It just died while plugged in and that was it. The same thing happened three separate times on three different chromebooks --- same model. There must be a defect with this model. It was so expensive, I expected a much better product. It is unacceptable that Acer is selling this piece of trash for over $300. It is not worth $50.
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Reviewed in the United States on October 1, 2019 by Mirriam Limage
CPU: Intel Celeron N3350
Capacity: 4GB/32GB
Style: Chromebook Only
Read several good reviews and decided to go with the Acer Spin 11 as a new machine for my 9 year old in anticipation of extended remote learning in the fall, but am returning it. Slow response, keyboard sporadically not working for minutes at a time, spongy keys and a semi-responsive touchpad. Hard to fathom the positive reviews - maybe I got a dud.
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Reviewed in the United States on July 22, 2020 by David G Espinosa
CPU: Intel Celeron N3350
Capacity: 4GB/32GB
Style: Chromebook Only
Bought based on reviwes and nice price. I was able to turn on initially to create account for our daughter given main use was to be for upcoming distance learning. However, the screen went dark after setup and I could not get it to come back on. There are posts available on how to correct, but it didn't work for me and I didn't want to be dealing with this when schools starts, so I returned the item. Liked the device otherwise, keyboard was nicely laid out, it looked nice.
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Reviewed in the United States on August 3, 2020 by bbaker
CPU: Intel Celeron N3350
Capacity: 4GB/32GB
Style: Chromebook Only
Like a lot of you, I needed yet another device for my remotely educated children. This seemed like a solid choice for my 5th grader. The battery failed within two months of purchase. (Blue battery light flashing every 3 seconds and device will not power on.) Since it is outside of the Amazon return period, I submitted a request for warranty service to Acer. Not only was Acer's date of purchase information off for our serial number, they never responded to the warranty request. Not a denial, instructions, or even an acknowledgement. I have to buy another ChromeBook for my child now. Acer cannot or does not support its warranty.
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Reviewed in the United States on October 29, 2020 by Josh
CPU: Intel Celeron N3350
Capacity: 4GB/32GB
Style: Chromebook Only
So.....we have had these since March 31st. I got one for each of my daughters to do school. In the middle of her schoolwork she gets ads that constantly pop up...not just any ads, but some are explicit and provocative. I have tried to set the settings to where they are blocked. It has local singles in the area with half naked women on it which is inappropriate for her age to be seeing. The computer itself is okay....I guess what you could expect for the price.
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Reviewed in the United States on April 21, 2020 by Jordan Anderson
CPU: Intel Celeron N3350
Capacity: 4GB/32GB
Style: Chromebook Only
I bought this as an iPad alternative in hopes that my first grader could grow into it, but I ended up having to buy an iPad anyway (I am technical, but not an Apple person). The touch screen on this is really finicky and non-responsive, so the tablet part of it is a pretty crappy experience. The wifi radio is awful; any attempts at participating in a Zoom call were unsuccessful. I ran speed test comparisons next to my own laptop (>400 Mbps), within 5 feet from the router, and couldn't get speeds over ~25 Mbps until I turned off Bluetooth. Even then, it hardly hit 100 Mbps. Zoom should work just fine at both of those speeds, but for some reason, it was just completely unusable. The microphone is terrible. Interactivity freezes and stutters frequently for no reason. The one good thing I can say about this machine is that it is light and the battery life is great.
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Reviewed in the United States on September 25, 2020 by KD
CPU: Intel Celeron N3350
Capacity: 4GB/32GB
Style: Chromebook Only
This is exactly what I needed. I use it to watch movies mostly. The sound quality is excellent for a chrome book. The picture is clear. It meets my expectations and more. UPDATE. I still love this Chromebook. Have had it for a while. Never gives any problem.
Reviewed in the United States on June 11, 2020 by fafhrd