4.0 out of 5 stars
By MJLB - Reviewed in the United States on October 10, 2016
not a flagship device but AMAZING VALUE at less than $100
I bought this phone directly from a MetroPCS corporate store and paid $74 plus tax. They are currently running a special for either porting in a number from another carrier or adding an additional line which reduces the cost of the phone. Please skim down to the bottom of this review for more details as to how I got that price if you are interested. A Sacramento area MetroPCS Rep told that the special was on until 10/13/16. AS FOR THE REVIEW Especially considering that I got this phone for $74+tax, there is very little to complain about. Even at the advertised $99 in-store price, I would be completely satisfied. The hardware specs speak for itself and you'd be hard pressed to find this type of horsepower without paying at least one hundred dollars more. That said, the phone isn't perfect but it is an AMAZING VALUE for the hardware you are getting, on a T-Mobile network that supports HD Calls, WiFi calls, and unlimited plans at a reasonable monthly clip. I wanted to stay with a 6" screen and so this ZTE served as a nice replacement-upgrade. For comparison purposes, please keep in mind that my last two phones were the LG G Flex (which I proudly owned for 2 years) and the Nexus 6. *Screen The screen is vibrant and bright. It is definitely a step up from the LG G Flex (which had a 720p screen). It is actually so bright that I can turn it down to about 35% brightness and see it fine in most all daylight situations. That adjustment save you some battery as well. In terms of the touchscreen, it seems very responsive and maybe even overly so, as I have been inadvertently opening the camera from the lock screen widget. I may need to simply adjust my habits and learn to put the screen to sleep before idly holding or storing the device. *Performance As stated, the hardware specs are nice for this price point. I tested the device with AnTuTu and it came in at around 45000 which seemed consistent with other tests found on the internet. I am not a huge gamer but did install my favorite racing game, Re-volt 2 and a first person shooter, Zombie Call. Both of the game titles run buttery smooth and this device seems to handle my general use just fine (Web Browsing, Gmail, Yahoo mail, Text, WWF, FaceBook, Draw It, etc... ). It probably could benefit from an extra GB of RAM (as I wish it had 3GB for future proofing / potential device longevity) but the 2GB is sufficient. It tends to load my applications faster and feels snappier than my LG G Flex, as it should. The rear firing speaker is NOT great. It could be a lot louder and one feature that is not better than my previous phones. While playing music on the ZMAX Pro, the Dolby Audio app makes up for some the speakers inadequacies. That sound processing app is actually really nice. I am no photographer but will say that both cameras (especially front facing) is exponentially better than what is on the LG G Flex. *Design I think this is one of those phones you have to see and hold to truly appreciate. It's sleek, thin, and looks to me like a higher end device. I honestly hate to even put a case on it. It is all plastic with exception to the power and rocker volume buttons. It has some nice rose gold color accents and a silver bezel around the the slender edge of the phone. At a glance, you wouldn't guess that this bezel was plastic as well. It's a shame the device wasn't offered in other colors. *Call Quality I use my phone for work so call quality and call loudness are important to me. In short, call quality on the ZTE ZMAX Pro is fine. I can hear people clearly and folks on the other end can hear me just fine. This call quality seems to be consistently good through the earphone, speakerphone, and bluetooth (infotainment through car). That said, I wish the call loudness was even louder and/or on par with the LG G Flex. For comparison purposes, it is way better than the call loudness of an (unrooted) Nexus 6. It just needs to be tad higher for my liking but this is certainly not a deal breaker. It performs Voice over LTE / HD calls perfectly (making for crystal clear, wideband communication with other MetroPCS and T-Mobile subscribers) and is capable of doing clear WiFi calls should you elect to use it or when you are out of carrier signal range. *Battery Life Ahhhhh, so here we are at battery life. In a sentence, I wish the ZMAX Pro were better in the battery life department! It's all relative right? Coming from the LG G Flex (especially when it was new), this phone does not come close. Granted, the Flex was one of the best in this regard and I will admit to being spoiled by that over the last two years. Here's the facts - I have been getting 4 to (almost) 6 hours of Screen On Time on this ZMAX Pro. From what I could remember, it seems to hold a charge longer than the Nexus 6. I have been testing with Deep Sleep (DS) Battery Saver and Greenify. While I am usually against battery saving apps, these seem to keep the battery from trickling down during non-use. In my experience, the battery life on this ZTE phone is in the OK - DECENT range (likely to get you through the day with moderate use) but definitely not great. You'll see and read conflicting battery life reports on this device. I suppose for all the power it is packing, it does OK. For analysis purposes, I have GPS / Wifi / Bluetooth / 4g LTE powered ON, auto-brightness control OFF, and screen manually set to 35% brightness. I have had this phone off of the charger and powered on for 10 hours and 30 minutes (as I write this review). I would consider it a moderate day of use. At this moment, it has logged 2 hours and 17 minutes of Screen On Time and I have 53% battery life left. Today, this phone will likely last until bedtime-charging. On a more extreme day, I've been able to kill this phone in as little as 7- 8 hours of heavy use (video conference calls, telephone calls, seemingly constant fiddling, light gaming, constant texting, etc...) which required a mid-day charge. Speaking of CHARGING, and this may be its saving grace... this ZMAX Pro supports Quick Charge and will charge from dead to 100% in about 2 hours. Even better, you can top off very quickly with a Quick Charge charger should you need to (as QC is suppose to theoretically charge to 80% in something like 35 mins). You'll read some of the early reviews that say charging is really slow with the stock charger (somewhere around 5 hours). That wasn't my experience with the stock charger (as it charged much faster than that) BUT I ran out and got a QC 3.0 home and car charger anyway after other reviews confirmed QC compatibility. I want to be ready for when I kill this device by 1PM again. *How I paid $74 + tax At the MetroPCS Corporate store, the price of the ZTE ZMAX Pro is $99. The current special is $50 off because I was adding a line to my current account. That brought the phone down to $49. There was an additional perk since I was already on the $50/month plan, as I could add another ($50/month) line for just $25/month. You of course need to pay that $25 up front since it is a pre-payment plan. $49 (for the device) plus $25 (for the first and only month) = $74 plus tax. I did NOT need a rebate to get this price. Once I got familiar with and decided to keep the ZMAX Pro, I called MetroPCS to have them switch my primary number to the new phone and cancelled the second line. The whole process was really very painless. The Sacramento Area rep stated that this special was valid through 10/13/16. *Update for 10/27/16 - section to address phone random phone behavior* QUIRK #1 - There could be something going on with a lot of these ZMAX Pro devices. I've owned this device for almost a month now and noticed this 3 times. *It is an issue where it will flash a varying array of vertical color stripes across the screen for a split second.* I believe it occurred on my device during a screen transition induced by software and while I was on a (speakerphone) call. I was definitely multitasking and had multiple chrome browser windows open. This may have to do with graphics rendering. A quick Google search and you'll find out that many ZMAX Pro owners have experienced this and moved to warranty-exchange their device to rectify the issue. Some of those that have swapped their devices continue to experience this intermittent problem. I've read that it occurs when the hardware is being taxed or pushed to its limits. You may want to reboot and /or clear the cache if you see this issue. Considering the testimony of others in this regard, I will be keeping my device as long as this glitch does not get worse or become annoying to me (and I am generally very picky about electronics). I can live with this level of infrequency and the split second duration (for now) but will continue to monitor it. I am hoping that an update fixes it for good in the near future. It is noteworthy that my Dad has this same phone and has not detected any such glitch, though I would consider him a very light user. The jury is still out but I will not be decreasing my original 4 star rating at this point as I am still generally enjoying this phone, believe it to be relatively solid where it counts (quirks aside), and at a price that is hard to beat. QUIRK #2 - When you are on a call and using the earpiece, the sensor on the ZMAX Pro seems to have a hard time determining when your face is pressed against the phone. This may result in the screen flashing on and off randomly while you are talking. You can easily blank out the screen with a single tap of the power button. I hope this review helps someone make an informed decision. The thoughts and experiences expressed are that of my own, and your actual experience may vary.
5.0 out of 5 stars
By Adriana - Reviewed in the United States on November 7, 2018
This phone was immaculate!
I loved my phone! was having a hard time replacing my ZTE yes I like them and they are no longer available new on Metro. it came sooner than expected in pristine condition and I am very happy. the price was beyond reasonable. the battery life is what it is I've had about 5 of these ZTEs great phones real warriors but battery was always an issue on all of them but they take beautiful pictures with the dual camera and huge screen is perfect for my games and movie watching which is what I use my phones for the most. thank you for sending me a great phone definitely a great purchase.
1.0 out of 5 stars
By Gemini Boss - Reviewed in the United States on May 28, 2018
Constantly Glitchy. I want an immediate refund
I understand this phone is unlocked from Metro to Metro PCS I was not a problem that was an easy fix MetroPCS just fixed it so it run on the MetroPCS Network. However this phone glitches like nothing I have ever dealt with I purchase this phone because it was a cheaper fix to replacing the glass screen that broke on my other one. However I wish I never would have purchased this phone. It glitches so much that the screen sticks, the drop-down menu drops all the time, the key board stops working a lot, I try to clear all the open apps screen and it tries to open two or three screens at the same time. I try to open one app for example Amazon it'll pull the Netflix it doesn't pull up in the exact app that I want open it times. There are times I try to use the keyboard responding to a text message or a particular post or something and it's constantly glitching not letting me type whole menu is dropping down where I'm supposed to clear notification so the notification bar is falling down and bound him back up the keyboard is not working it's sticking and I have to close it all the way out and sometimes I have to shut the phone off she even be able to start using it properly and there was a not matter of time of how long that's going to work. The rather use my screen is broken.
5.0 out of 5 stars
By Ray & Abbie - Reviewed in the United States on July 24, 2018
The positive reviews on this phone are all true.
After doing a lot of research before deciding to buy this because of all the positive reviews, I'm happy I decided to purchase this phone. It's got a big screen, it's fast, easy to use, has lots of memory and an awesome camera. I always seem to have a hard time with phones and this is the first one I've ever owned that I didn't.
2.0 out of 5 stars
By Travis Sanders - Reviewed in the United States on September 27, 2019
Mine wasnt an unlocked phone. Was carrier locked to Tmobile, was supposed to be cricket.
Dunno about the phone it was carrier locked to Tmobile. Needed the screen so took it off and fixed my daughters old phone. Still going good no issues with her phone, cept she cracked the new screen 2weeks later. Lol
5.0 out of 5 stars
By Roger twichtwich - Reviewed in the United States on December 2, 2020
Great buy for sure
Already had this phone from brand new from MetroPlus 4for years and it's worked great I got this one from this company unlocked ready to go works great
5.0 out of 5 stars
By Lady V - Reviewed in the United States on June 17, 2020
Excellent phone I recommed 100%
Excellent phone and seller I recommed 100%
3.0 out of 5 stars
By Jessme$$ - Reviewed in the United States on July 10, 2018
Unlocked but not compatible w metro pcs
Site says it is ok for metro pcs. Not true. I had to send back. Refund was speedy tho.