Search  for anything...
BALLANTINE GROUP

Who

  • Based on 2,512 reviews
Condition: New
Checking for product changes
$13.20 Why this price?
Save $14.80 was $28.00

Buy Now, Pay Later

As low as $3 / mo
  • – 4-month term
  • – No impact on credit
  • – Instant approval decision
  • – Secure and straightforward checkout

Ready to go? Add this product to your cart and select a plan during checkout.

Payment plans are offered through our trusted finance partners Klarna, PayTomorrow, Affirm, Afterpay, Apple Pay, and PayPal. No-credit-needed leasing options through Acima may also be available at checkout.

Learn more about financing & leasing here.

Free shipping on this product

Returnable until Jan 31, 2025

To qualify for a full refund, items must be returned in their original, unused condition. If an item is returned in a used, damaged, or materially different state, you may be granted a partial refund.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

Availability: Only 1 left in stock, order soon!
Fulfilled by Buy AM
Arrives May 23 – May 30
Order within 10 hours and 32 minutes
Available payment plans shown during checkout

Description

In this instant New York Times Bestseller, Geoff Smart and Randy Street provide a simple, practical, and effective solution to what The Economist calls “the single biggest problem in business today”: unsuccessful hiring. The average hiring mistake costs a company $1.5 million or more a year and countless wasted hours. This statistic becomes even more startling when you consider that the typical hiring success rate of managers is only 50 percent. The silver lining is that “who” problems are easily preventable. Based on more than 1,300 hours of interviews with more than 20 billionaires and 300 CEOs, Who presents Smart and Street’s A Method for Hiring. Refined through the largest research study of its kind ever undertaken, the A Method stresses fundamental elements that anyone can implement–and it has a 90 percent success rate. Whether you’re a member of a board of directors looking for a new CEO, the owner of a small business searching for the right people to make your company grow, or a parent in need of a new babysitter, it’s all about Who. Inside you’ll learn how to • avoid common “voodoo hiring” methods • define the outcomes you seek • generate a flow of A Players to your team–by implementing the 1 tactic used by successful businesspeople • ask the right interview questions to dramatically improve your ability to quickly distinguish an A Player from a B or C candidate • attract the person you want to hire, by emphasizing the points the candidate cares about most In business, you are who you hire. In Who, Geoff Smart and Randy Street offer simple, easy-to-follow steps that will put the right people in place for optimal success. Read more

Publisher ‏ : ‎ Ballantine Books; 1st edition (September 30, 2008)


Language ‏ : ‎ English


Hardcover ‏ : ‎ 208 pages


ISBN-10 ‏ : ‎ 7


ISBN-13 ‏ : ‎ 97


Item Weight ‏ : ‎ 2.31 pounds


Dimensions ‏ : ‎ 6.34 x 0.81 x 9.51 inches


Best Sellers Rank: #11,993 in Books (See Top 100 in Books) #11 in Human Resources & Personnel Management (Books) #16 in Systems & Planning #133 in Business Management (Books)


#11 in Human Resources & Personnel Management (Books):


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: May 23 – May 30

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

  • Klarna Financing
  • Affirm Pay in 4
  • Affirm Financing
  • Afterpay Financing
  • PayTomorrow Financing
  • Financing through Apple Pay
Leasing options through Acima may also be available during checkout.

Learn more about financing & leasing here.

Similar Products

Top Amazon Reviews

    • You are WHO you hire
A companion book to Topgrading by Brad Smart, this little handbook takes the Topgrading concepts to the next level by providing a guide to using Topgrading to improve hiring for your organization. In the world of Topgrading, there are three types of employees: A, B, and C. "A" employees are in the top ten percent of skill and ability for their position. "B" employees are in the next 25 percent, and C employees make up the rest. High performing organizations are filled with A and B players and do their best to help C employees improve to the A or B level or be released from the organization. Topgrading includes sample interview guides and describes hiring methods to make sure you hire A and B players from the get go. The book, Who, simplifies the Topgrading concepts by creating a system for hiring: Source, Scorecard, Select, and Sell. These four systems work together to ensure you hire the best employees possible. A further breakdown looks like this: 1) Source: Constantly reach out to A players in the market and create a list of people you would like to work for you. This way, when an opening occurs, you will have a strong Source to fill the spots. 2) Scorecard: Determine the key elements you are looking for in your position and design a scorecard for each key role you will be hiring. Use that scorecard to screen out who you will bring in for in-depth interviews. Careful screening prevents a host of problems in hiring. 3) Select: Determine who is best for the position through an in-depth Topgrade interview. The best predictor of future success is past success--don't cut corners in reference checking. 4) Sell: "A" players have options. Work hard to sell your organization to them. The screening interview process was a highlight of this book. Who is a must have resource for every HR director and leader who wants to attract and secure top talent for their organization. ... show more
Reviewed in the United States on January 15, 2012 by Robert T. Hess
    • Such a helpful book
As someone who is new to hiring, this book has been so helpful! I love the step by step approach to finding quality candidates.
Reviewed in the United States on May 21, 2024 by Anna G.
    • Are you the A manager?
"In business, you are who you hire." "Who: The A Method for Hiring" by Geoff Smart and Randy Street (of ghSMART) is a book on recruting or hiring. During the global economic crisis, hiring is not less significant, it is more significant than ever. As the authors addressed that the who mistakes are pricey, most organisations are still implementing the voodoo hiring methods (the book says there are ten; pretty scary and they are true). The authors wrote the method, A method, that ghSMART (the authors' company) implemented with hundreds of clients and, as they claimed, the method has worked for them. Contents (The A Method) -Scorecard: A Blueprint for Success It's a bit ironic that the authors always say "Who, not what" but the first step of the A method is the what. Anyway, the scorecard needs to have clear "Mission" rather than vague job descriptions we normally see. Specific and tangible "Outcomes" are also necessary together with critical "Competencies". The scorecard will be the blueprint of the recruiting process. We need a person that can get the job done, not an all-round athlete with a perfect resume but hangs around doing nothing. - Source: Generating a Flow of A Players This chapter tells us how to have more and better candidates. The best method that the book suggests is "Referrals" from friends, partners, employess, etc. The distant second and third are from recruiters and researchers. - Select: The Four Interviews for Spotting A Players Interview processes are "almost a random predictor" of job performance. That's the case with "traditional" interviews, author stated. They wrote a series of four interviews; screening interview, Topgrading interview, focused interview, and reference interview. This is the best part of the book. - Sell: The Top Five Ways to Seal the Deal The authors elaborated The Five F's of Selling; Fit, Family, Freedom, Fortune, Fun and the Five Waves of Selling or the phase that you can convince the candidate. ... Now, I'll try to compare this book, Who, to the ideal business book or a book that is "easy to understand, distinct, practical, reliable, insightful, and provides great reading experience." Ease of Understanding: 8/10: "Who" is easy to understand. The subject is very focused, "how to get the A player?". The subject is adequately explained and the contents are in order, Scorecard, Source, Select, and Sell. Distinction: 6/10: I have to admit that I do not read much on recruitment but things like scorecard is not new and we all know that referral is among the best methods of getting great candidates. Nevertheless, the critical distinction of the book is how things are put in nice and simple order. Practicality: 9/10: Forget rocket science theories on motivation and high intellectual psychology, this book cuts the waste and put you straight into action. It tells you how to do the scorecard, how to source, how to conduct the interview, and how to convince the candidate. A point is taken because the method will probably work best with the top-ranked hires rather than new graduates. If we are going to hire for the lower-rank candidates (that's the majority of the population by the way!), we have to simplify the method by ourselves. Credibility: 7/10: The author stated that the A method works and it works with hundred of clients. From the experience and quotes by clients and success stories; the method sounds credible. However, the success, as the author claimed, of the method is very sentimental; it is measured mostly by customer satisfaction, I believe. It will be great if we have the data of the new recruits that actually outperform the scorecard, but measuring that will be tough. Insight: 5/10: Because the book is destined to be very practical and straight to the point, you will not see highly detailed information of those topics. They are mostly "what it is, why it should be done, how it must be done, and examples or quotes" and move on to the next topic. Reading Experience: 6/10: It is like reading a recruiting manual (a good one). There are stories all over the book but they are in glimpses and flashes. Having more stories of clients will be more fun and engaging but I believe that's not the point of "Who". Overall: 6.8/10: If you are going to work alone for the rest of your career, skip the book (and you won't be reading this review anyway!). If you are hiring or going to hire someone in the future, this book is a must buy. Personally, I am sure that I will come back to this book many times in the future. I agree with the author when they wrote "you are who you hire". Since I do not want to be a B or C player, I'll be looking for only A and The A Mothod sounds right to me. ... show more
Reviewed in the United States on February 21, 2009 by Viriya Taecharungroj
    • "Who" changes everything...
I picked up this book a few months ago and quickly realized that I needed to treat it as a text book or reference book. I took lots of notes, created scripts, developed processes based on this book. The result has been the most thorough interview process I could imagine and it's leading to getting the right person for the role. We've already implemented it with the last 3 hires and keep getting better hires each time. If you're hiring people, this should be a required reading. Even if you implement one chapter, you will be better off on your next hire. But you'll save yourself lots of trouble if you get the book, the audio book, the ebook and take the time to fully implement every part of the process the authors lay out for you. Things we've specifically changed were -Scorecard development -Improved our sourcing methods -We stopped asking voodoo hiring questions -Structured the phone screening -Followed the Top Grading interview process exactly -Implemented the focus interviews by the team We've still got to do the reference interviews. We plan on getting to that soon. Our last 3 hires were 2 entry level positions and 1 manager. Following this process helped us to weed out people who are just good at interviewing but not great for the role. It also helped us to find people who were lying on their resume, exaggerating their work history, exposing their lack of knowledge about the role we were hiring for. Buy this book! Implement it! It's going to be worth millions for you!! ... show more
Reviewed in the United States on September 20, 2024 by David
    • great book
Great book that leaves very practical applications. I would suggestion this for anyone looking to improve their teams at work.
Reviewed in the United States on February 7, 2024 by Amazon Customer
    • Good content, dirt page
Review Image by Line Line
I am reading the book and the content is good but the paperback came a little bit dirty inside, dont know why.
Reviewed in the United States on May 17, 2023 by Line Line

Can't find a product?

Find it on Amazon first, then paste the link below.