Veterinary Telephone Triage Flipbook: Small Animal Practice Edition

Collect the maximum amount of information from clients in your first interaction! The primary intention for this text is to obtain as much information as possible from the client in the phone call to schedule an appointment. The secondary use for this text could be for credentialed veterinary technicians or veterinary assistants learning to take histories. This book comes alphabetized with the most common problems seen in small animal practice. Page one includes basic information that should be obtained from all clients, the pages after include questions specific to the pet's problem. Along the way you will also find emergency indicators (i.e. "If they answered yes to this question, that is an emergency!") Great addition to your training tool box for staff with no (or limited) veterinary experience! Read more