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Availability:
In Stock.
Arrives
Friday, Sep 26
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Color: Black
Style: Motion Sensor
Features
- Ring Mailbox Sensor is a battery-powered motion sensor that sends you real-time notifications via the Ring app when your mailbox opens.
- Ring Bridge, Ring Alarm Pro, Echo (4th Gen) or Echo Show 10 (3rd Gen) required to enable smart features, such as mobile notifications and customizable settings.
- Connect Ring Mailbox Sensor to an Alexa-enabled device and Alexa will notify you when your mailbox has been opened.
- Link with Ring Smart Lighting, Cameras, and Doorbells to turn on and start recording when the sensor detects motion.
- Adjust the motion sensitivity in the Ring app to customize your security to fit your home.
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Friday, Sep 26
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Color: White
Style: with Ring Bridge
First, the installation. That wasn't too hard, though you must have a drill or some other way to punch a hole in your mailbox. Fortunately, I happen to have a cordless drill that easily went through my plastic mailbox door. I would imagine this would be more difficult for those with a metal mailbox if you don't have a drill bit for metal or if you don't have a cordless drill and no long extension cord. Once you have that hole drilled, the rest is super easy. Antenna (also doubles as a "ring protected" sign" goes outside, cable goes through the hole, adhesive for the sensor inside, and a couple of adhesive cable clips inside. That's it. The unit uses 3 standard AAA batteries, which is great for reasons I will get into in a few minutes. Anyway, nothing crazy like the odd size batteries found in most of the other Ring sensors. Inside the house, you'll be installing a Ring Bridge which is also a no-brainer. It's just a small box that you'll want to place near the part of your house that's closest to the mailbox, and it just plugs into a standard power outlet. Now it's just easy software setup, same as any other sensor. Operationally, this works great when it's working, which fortunately is most of the time. You can set up notifications on your Alexa device so that it audibly gives an alert when the mailbox opens. Mine says "You've got mail!" so I know when the mail is here. Also, you can get notifications on your phone or tablet when the mailbox opens. I have this as well so that at work I'll know that I've had something show up and that I need to pick up my mail on the way in. Lastly, you can view the status of the sensor in the Ring app to see if it's currently detecting motion. It isn't a switch that shows opened or closed, its a motion detector that picks up motion when the door opens and usually again when it closes, and if the door was left open, it'll be picking up motion every time anything happens around it. I sort of wish it was more of a switch with opened/closed status but it is what it is. Most of the time this is OK. You can also see the history where it's logged what times and days it detected activity. Here's another nicety. It works for linked activities in the Ring app, so I have my doorbell camera start recording every time the mailbox has activity so that I can get a video of anybody who's just opened the mailbox. If I see anybody other than the white mail truck, I'll know somebody has been snooping in mailboxes or stealing mail. Combined with the "informed delivery" notices I get online from the post office, if I'm expecting any mail and then it's not in the mailbox, I'll be able to see the car that took the missing mail... maybe not 100% helpful since I don't have a camera to photograph a license plate, but it's something still. All of this makes for a nice system to either know you've gotten something or more if you are after what I'm set up to do. For all of this, it works reliably. The glitches.... 1) For a few days I was getting a bunch of false alerts. It kept telling me motion was detected when there was nothing happening and it was closed the whole time. Camera recorded no cars and no people. This stopped again, and I've seen others complaining online about the same thing so I wonder if there was a software update that broke something that could have then been fixed soon after. No big deal here, because like I said, it hasn't ever done this again once it stopped. 2) The battery life is terrible. Here's where those standard AAA batteries comes in handy because you're going to be replacing them regularly. Seems like mine are lasting just a couple of months or so. Just replaced them today, so to get a fair idea of how long, I just logged the date and I'll compare next time or two in order to gauge the actual life and see if it doesn't just FEEL like it's such a short time and maybe it's really lasting longer than I seem to think. UPDATE: I've tracked the life for a while and although the company estimates 1 year with 8-10 activations per day, mine gets just 2 activations per day (mail delivery, then me getting main) and it lasts almost exactly 3 months. Maybe something like lithium batteries might last longer but standard Amazon AAA alkaline batteries just don't last very long. 3) There is no "low battery" notification at all. One day you'll just notice that you've gotten mail and hadn't been notified and you won't even be sure how many days this has happened and you also hadn't gotten a notification but didn't think about it. You'll check the app and see that the thing isn't communicating and once you change the batteries all will be good again. 4) It's a bit of a pain to change the batteries, but not monumental. Others complain that they must remove the adhesive to do this but I don't know why that's true for others. Mine does have a couple of clips -- one on each side -- and I can pop those out with a small screwdriver and the sensor comes right off while the adhesive-held back stays put. I change the batteries, then pop it back in, no big deal. It's just a bit of a pain to remember to bring that small screwdriver and then to pry the clips just right. Also, lining up the antenna cord when snapping it back on can be tricky but also not monumental. 5) The software is really not ideal. In having this connect to the Ring system through a Ring Bridge, which was meant for light bulbs and similar smart lighting devices, the system treats this as if it's a smart lighting device and so it shows up mainly under the smart lighting section. For a long time this was the only place you could go -- you had to drill down through smart lighting to get to it, not very intuitive, and there were some weird quirks in trying to configure and monitor it since it was there and not where you'd expect it. They've sort of alleviated this by adding a new section for "Mailbox sensors" where it appears, but there is still an entry for it also under the smart lighting devices. I only just noticed this new entry which now does seem to operate like a normal sensor would (not as it previously was viewed) so maybe the quirkiness is gone -- too early for me to tell, but promising. Overall, it does work reliably and does exactly what I want, so I have no regret about buying it. As I said, the one change I'd have considered if I were designing this myself would be perhaps to have it be some kind of opened/closed switch rather than a motion detector, but there are also drawbacks to that (installation of that might be much harder, and where do you put that switch anyway, and all the mailbox types ...) But in the end I do recommend this if you have any reason for wanting to know if your mailbox has been opened, whether for security monitoring or just to know that it's time to go pick up your mail. The price is not too bad, though a bit on the high side if you must also buy the bridge because you didn't already have one for some other device. And yes, you MUST get that if you don't have one already. It will not work at all without a bridge. The one you might be using for your other Ring-branded smart lighting devices WILL work with this, though, so if you do have that, this goes from being "not terrible" to a good deal.
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Reviewed in the United States 🇺🇸 on October 25, 2021 by C. C. Jones
Color: Black
Style: Motion Sensor
I live in a town that unfortunately has a lot of homelessness and theft. Thankfully in the time I’ve lived here I haven’t personally been affected aside from some mail being taken from my box around Christmas time one year, but I like to be proactive with security. When I heard about the mailbox sensor I was excited to try it out. I have two doorbell cameras and a spotlight camera facing the front of the house where the mailbox is, but the mailbox is pretty close to the road so it’s hard to set the camera to pick up motion at the mailbox without getting every car that goes by. I never get notifications when my mail is delivered. This was the perfect remedy for that. I’m also able to utilize the technology of the bridge to trigger my cameras to activate when the sensor goes off so that I can get video footage as well without putting an actual camera inside the mailbox like I’ve seen other people do. The bridge and sensor were easy to set up technically speaking. I decided to set up the antenna even though I don’t necessarily need it for range. That was the only time that I ran into a bit of an issue. My mailbox just happens to be double layered, so I was having trouble threading the metal connector that’s made at a right angle through both layers. I really wanted to place the exterior part of the antenna underneath my mailbox so it was incognito, but I ended up having to place it on the back where the plastic wasn’t layered. I did my best to disguise the antenna wiring with black duct tape. I also saw in another review that someone was able to successfully attach their sensor to the back of their mailbox instead of the door, so I went that route as well. It seems to work just as well. I can’t speak to effectiveness as of yet, but so far so good.
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Reviewed in the United States 🇺🇸 on June 12, 2023 by SRD SRD
Color: Black
Style: Motion Sensor
UPDATE: 29-June-2021 - So after having worked for nine months (from 8-Oct-2020) or so, the mailbox sensor will now randomly alert me even though there is no motion whatsoever at the mailbox. Day or evening, it will randomly go off. It may go off once. Or it may go off 3 or 4 times (separated by a minute or two) in a row. I have been all over the app settings - adjusting sensitivity down and up, motion settings down and up, etc. Nothing fixes it. I replaced the batteries and cleaned the dome sensor. Nothing fixes it. Worst part of it? The customer support process is a real test of patience. After having to make 3 separate calls (first time = agent swore he'd call me back but never got to me, 2nd time = hung up on during call transfer). Call attempt #3 got me to an agent who transferred me to someone who knew something about the mailbox sensor. After looking at my account for a few minutes, she came back and said that I have a poor signal and I need to move the bridge closer to the mailbox. Oddly, it never reported a poor signal in the mobile app every time I went to check device health. And, unfortunately, the bridge is already sitting at a window as close to the mailbox as I can get it (prob 50-60 ft away?). After explaining that, she was perplexed and told me I needed to get transferred to someone else who could help me understand what "resolution options" might be available. At the time of transfer, I get hung up on. Again!! I assume all of this is accidental and a string of bad luck. While very frustrating, I get it. Accidents happen. Before I make call number four tonight, I wanted to leave an updated review. For anyone considering buying this device and expecting it to work for a long period of time, keep this in mind. For anyone expecting customer support to help you, please think twice. It seems like Amazon and Ring are still working out some issues here (both what I describe here and in my original review). I like the idea of a mailbox alert - just not the current Ring solution for it. And now off to make call #4 and hoping I can actually get this resolved... (sigh) UPDATE: Call #4 - This latest gentleman certainly knew what he was doing and walked me through removing both the bridge and the sensor from my Ring account and re-initializing and re-adding them. He says that should have updated the Ring Bridge firmware at the same time. I hope so. That process was all done successfully and now waiting to see if the problem is fixed or not. Fingers crossed. ============================================================================= [Original review of October 2020 - "Decent but clunky software and poor battery life almost kills the deal"] Overall, this does (minimally) what it claims to do. It sends me a Ring (mobile phone) alert when there is activity in my mailbox (I have the sensor mounted to a magnet which I attach inside the mailbox at the back). Unfortunately, it only sends it to me and will not send those alerts to anyone else in the household like my Ring doorbell can do. I've set it up where I can have Alexa announce that there is activity at the mailbox but that only helps if someone is within earshot of an Echo at the time it happens because the Echo has no way of indicating via light or icon on screen to show when the mail has arrived. So it is really limited. On the plus side, I do like that I can link mailbox activity to my doorbell camera and record the video whenever there is motion at the mailbox (our mailbox happens to be within the field of view of the Ring doorbell). As you know, I had to also buy a Ring bridge for this to connect. Not a deal-breaker but another expense. I've had absolutely no problem with it. I have it plugged in and resting on a window ledge where it is within line of sight of the mailbox (across the street from our house). While the bridge was an additional expense, it has been the easiest and most solid performer on the bunch. Battery life for the mailbox sensor is well below the stated "1 year under normal use" comment. Not even close. Like someone else said, I get a similar 6-8 weeks at most from using 3 brand new alkaline batteries. The system seems like it is still very early in its development, though. The software has the notification issues, joining it to the Ring software is kludgey (it shows up as a motion activated light?!?!) and it has configuration controls that are meant for lights that don't seem to make sense for a mailbox sensor. So, the hardware might have potential but it definitely needs more work. Since it hasn't seemed to receive an update yet, don't hold your breath. (Maybe they could work on battery life improvements, at a minimum, or publish how to manage all of those odd settings to improve battery life? 6-8 weeks is no where close to 52 weeks!) Do I enjoy getting the mailbox notifications? yes. Do I enjoy having it hooked to the Ring doorbell for video recording? yes. Battery life is awful (especially versus its stated claim) and the software borders on killing the deal for me. So it gets 3 stars from me. And I would certainly offer to help Amazon better think this through if they want feedback.
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Reviewed in the United States 🇺🇸 on April 18, 2021 by EW