SAMSUNG Galaxy Watch Active 2 Smart Watch 44mm US Version GPS Bluetooth Advanced Health Monitoring Fitness Tracking Long-Lasting Battery, Aqua Black

The device does not calculate calories burned correctly. I contacted the company and they acknowledged this is an issue. I find it absolutely unbelievable that they just released a fitness product that doesn't correctly calculate calories. it's absolutely mind boggling. It's such a shame because this watch is awesome for everything else. I have had Samsung phones for years. I was so excited to try this watch. One would think that if ACTIVE was in the name, it would work as a fitness device. Unreal. Here is a snip from my chat with the first Samsung rep: Me: I just got my new Active 2. I love it so far; however, the calorie count for workouts is very wrong. When I researched a little bit, I found that this is apparently an issue your company has had with several of its watches. Is there a fix for this? 10:12 AM Sorry for the experience. Unfortunately for now the bug isn't still fix. After expressing disbelief, she passed me to the next rep: Me: So, you're telling me you released a fitness product that cannot correctly calculate Calories? 10:35 AM I'm sorry for the inconvenience caused. 10:37 AM But I want to inform you that we have no such reported issues yet. (Which is opposite of what the first rep said and is proven to be false for their watches as you just have to google calorie count issues and samsung to see all of the complaints.) This was horrible. I might actually have to switch to apple products which makes me want to puke. DO NOT BUY THIS DEVICE UNLESS YOU DON'T CARE IF THE FITNESS INFORMATION IS CORRECT. Funny note: When I got a copy of the transcript emailed to me, they deleted the part where their employee said they were aware and it was a bug. Just mind boggling.

Love my watch and it does seem a little behind on calories burned but you just have to turn on the work out tracker when you're working out and also set up your correct body measurements. Then it's usually spot on. I've had the Apple watch too and it's the same issue. The stairs that you've climbed never seem to be accurate but do I really care about that? No. The steps are spot on as well. I visually watch it count my steps on the Samsung health app. What is awesome is now the new bezel feature... Which allows you to quickly access other apps and change the volume with music. The music is awesome too because I connected it to my Spotify account and it will play your Spotify music on the watch when you're away from you phone. The only downside is bixby... Samsung has really gotta work out the kinks on that one... Terrible voice recognition. However, overall I love it! Lots of improvements compared to the last one 😄 P.S. I've boycotted all apple products and couldn't be happier.

The watch states water resistant to 5ATM and safe for pools and salt water. I decided to check out the swim function. Put the watch into water safe mode and double checked that the water drop showed on the display. Got into the pool and took 2 arm strokes then noticed the display was flashing. "Samsung Galaxy watch resetting". I took the watch off and dried it. The flashing continued so I left it in the towel for 2 hours. When I picked it up the display was black. When I got home I put it on a charger. It charged to 100%. When removed from the charger the flashing continued for 30 minutes then stopped. I researched the water resistant problems and found many who have had the same thing happen when attempting to use the Galaxy active 2 for a swim workout. It seems that this is a common complaint. The Watch IS NOT water resistant as stated in the documtation. Samsung was called and they talked me through several things I'd already tried. I got a shipping label to return for repair.... according to them the watch had gotten wet! Add to that the warranty is invalidated if you get the watch wet! Then the repair costs over $220 if done by Samsung. A new watch costs between $199 and $279 depending on where it's purchased and ongoing sales. The Samsung service was no help. I was sent from one person/department to another and the conversation went in circles. You got it wet/I followed the instructions for water safe/ but you put it in water, it states the watch can be worn in pool for swimming, but you got it wet and that invalidated the warranty, but it says I can swim with it to track a workout, you got it wet..... I got the sense that each person was reading from the same scripted response card. In short the watch should not get wet. It is not water resistant. And costs as much to repair as a new watch.