Sceptre 65 Inche 4K UHD LED TV 3840x2160 MEMC 120 Ultra Thin HDMI 2.0 Upscaling U658CV-UMC, 2018

1.0 out of 5 stars

By HeathRocksLA - Reviewed in the United States on June 20, 2018

DO NOT BUY...You've been warned.

First off, I've bought literally thousands of products from Amazon since becoming a member. I can say that I've left very few reviews that weren't positive. I usually won't write a bad review unless something is completely horrible. But with this TV, I have to add to my negative count. I'll use the, "I had to give it 1 star or else I would've given it a negative star" line. I bought this Sceptre and I was skeptical...mainly because it's always seemed to be a lower end TV, but, I figured it would be fine for my living room. To be clear, I rarely watch TV in my living room, in fact this TV, in the 6 months that I've owned it, has probably been turned on no more than 20-25 times. Now my Vizio in my bedroom is another story. The Vizio is going on 10 years now and still works like it's supposed to, minus 1 hiccup...more about this later. So back to this piece of...well, you know what I mean. For 6 months, it's came on when I pushed the power button. And honestly, the picture was pretty good, I was surprised. But....Sunday I went to turn it on and nothing. Tried a different plug....nothing. Tried the power button on the tv itself...nothing. You can say I was annoyed but not completely surprised. So....a google search on Sceptre Warranty and I see they have a 1 year warranty..."Cool" I think...no problem...contact them and they'll take care of it....WRONG. First off, I had to fax in a RMA form which said I would be issued a RMA number within 48hrs...3 business days later and still no RMA. So, I call up ole Spectre in California to see what the deal is. Evidently their fax machine went out in the 90s (like most fax machines should have) and low and behold, no record of my RMA form. No problem, I'll resubmit. But.....while I have them on the line I ask, "So, you guys will pick this up or cover shipping and packaging right?" That would be a big ole NO. You're kidding me right? TV is 6 months old and dead and I have to pay $300 to package and ship this monster back to get it fixed? Oh and by the way, evidently you should just naturally assume that this piece of junk will be going out before a year is over because they expect you to keep the original box and packaging material so, when it does crap out, you'll have the box and not have to find something big enough to hold this thing and pay an extra $100. Unbelievable. It's my fault for assuming that a company would honor and stand behind their product....which brings my to the Vizio that I mentioned before. Almost 10 years ago I bought a Vizio 47" LCD. About 9 months after I had it, I noticed about 5 or 6 pixels that would glow a bright white when I would turn the tv on, it didn't do it all the time but fairly regularly. I called Vizio and told them what was happening and the rep asked me to take a pic of the pixels and email it to him, which I did. He called me back and said, "Yeah that's not right. I'm shipping a new replacement tv to you. It will be there in 3 days." I said, "For reals?" He replied, "Fo reals my schnizzel." (Ok I'm embellished that part but you get what I'm saying.) Needless to say, 3 days later and the new Vizio was at my door, shipped in a truck and two guys brought it in, unboxed it, hooked it up and then took my old one and put it in the box and took it away. How crazy is that? Just that customer service experience told me everything I needed to know about Vizio. Since then I've bought 2 more Vizios and they're still going strong. (Wow, this really sounds like a Vizio promo...that wasn't my intention but I guess I was expecting the same experience from Sceptre. Crazy me.... But anyways, if you've read all this then....you must be really bored....or you're kind of like I was before I bought this junk...teetering on buying it or not. I should've went with my gut and spent a little extra and got another Vizio....at least then I wouldn't have had to write a bad review...and my fingers wouldn't be so sore.....someday I'll learn. (Which I've been saying since 1989)

5.0 out of 5 stars

By marieta luttrell - Reviewed in the United States on August 14, 2016

Great TV!

I previously owned a 50" Sceptre and the picture was so good but I have an eyesight problem and needed a larger screen and chose to stay with Sceptre. The customer service couldn't be better and all American's. No waiting or a hassle with them. I hadn't received the manual for the TV and they mailed it promptly to me. I saved a lot of money going with this brand since my old one has been a very good TV and I have confidence this one will be also.

4.0 out of 5 stars

By joeThePlumber - Reviewed in the United States on December 17, 2017

The second one arrived on 15 Dec and it works perfect. No issues

Ordered on 23 Nov 2017 for $599 delivered. TV arrived on 28 Nov but the screen never showed anything other than a faint background light, no sound either. Called Sceptre tech support who told me to initiate a return/replacement quickly which I did. They sent me a FEDEX label next day and FEDEX picked it up on 30th. The second one arrived on 15 Dec and it works perfect. No issues. People thinking of upgrading on the size of their TV should take into account of the width of the stand underneath! Mine was 36" wide and 25" tall. For this particular TV you need a minimum 60" width, better 66". Also, the table height should be lower ... say about 18 to 20". This TV uses two pair of legs for support. The distance between the front legs is 57.5" (outer edge to outer edge) while the distance between back legs is 47.5". There is no center support like many smaller TVs. And a typical such TV stand costs from 120 and up, more like $200. I ended up tinkering the TV stand to make it wider using shelving material from local hardware store. A better option may be to hang it from the wall using the standard VESA but you will need to buy the right M5/M6 or whatever sized screws. The package did not have any such screws enclosed for VESA mounting. These screws are available at Home Depot or Lowes for may be $5 or so. The wall bracket can be had for around $40. Overall I'm happy with the product for the price I paid.

5.0 out of 5 stars

By Rob - Reviewed in the United States on December 30, 2017

... a quality screen with none of the "Smart TV" crap out on the market today

If you are looking for a quality screen with none of the "Smart TV" crap out on the market today, this is your TV. Sceptre has made computer monitors for several years and now released this line of televisions that meet the needs of consumers that just need a good screen.

5.0 out of 5 stars

By Amazon Customer - Reviewed in the United States on October 8, 2017

I cant say enough good things about this tv

I cant say enough good things about this tv. Picture is stunning to say the least especially when viewing true 1080 bluray disc or the new UHD discs are even more impressive. You have to get into the picture settings and play around with them all to really get this tuned in. Once you do you will notice greatly the difference from the default factory settings. Get a Roku stick to plug in the back and make a Smart TV for an added $50. Upgrade your Roku every few years to stay updated. Avoid TV's with smart features built in that tech goes obsolete and unsupported fast. Really light compared to its size. Low on power. Screen does not even feel warm after being on all day. Speaker sound is ok. My suggestion is use the money you saved on this TV for a nice 5.1 surround receiver setup with optical input and you will be happy that you did. Buy It!

5.0 out of 5 stars

By Lawrence or Christine Dol - Reviewed in the United States on February 19, 2017

Excellent value for money.

I am really very pleased with this TV. The picture quality is excellent, after tweaking with the settings. Colors are vivid without appearing over saturated. Picture quality is excellent even from FHD sources, while with a 4K source it's just stunning. I can't comment on the speakers on this TV because I've always use a receiver setup for audio. The MEMC motion up-converting to 120 Hz is the first implementation that doesn't result in the "soap opera effect". This is the first TV where I've been able to leave the feature without the picture looking indefinably odd. This is not a smart TV. I didn't want a smart TV and didn't want to pay a premium for a built in streaming device that would be out of date in 12 months. And it shouldn't be evaluated as a smart TV; it's a video monitor, a high res video monitor and it's a great one. The real decider for me, though, will be the longevity; that, of course, will only become apparent in a few years.