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REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black
REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black
REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black
REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black
REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black
REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black
REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black
REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black

REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black

Condition: New
REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black
REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black
REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black
REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black
REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black
REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black
REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black
REFICCER Big and Tall Reclining Leather Office Chair, Metal Base High Back Executive Computer Desk Chair with Adjustable Lumbar Support, Angle Recline Locking System and Footrest, Black
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Arrives Feb 15 – Feb 22
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Features

  • LUMBAR SUPPORT AND WATERFALL SEAT EDGE- The high back design gives you maximum support for comfort and convenience. The chair has soft padding and waterfall seat edge for less pressure on the back of your legs so you can stay comfortable even when you have to sit down for hours. Forget about uncomfortable office chairs that make it impossible to concentrate on your work. The REFICCER executive chair was designed to give you uttermost comfort
  • FLEXIBLE RECLINING ANGLE AND RECTRACTABLE FOOTREST - You can adjust the office chair any way you need to so that it can accommodate all your comfort needs. Built-in adjustable lumbar support with controlled lumbar knob that allows you to increase and decrease the pressure provided to your back. The chair has a locking system that allows you to securely keep the right angle you need to ( 90 to 175 degree ) Also, you can pull out and flip over the footrest as a recliner for napping and more
  • HIGH END MATERIALS - We make sure that we use the right materials for maximum comfort and style. The chair is made with bonded leather that gives it a unique and elegant style and makes it the perfect addition to any office. The bonded leather also makes the computer chair incredibly strong and comfortable for the best possible experience
  • STRONG and SOLID CONSTRUCTION - The office chair has a heavy duty Metal base and nylon rolling casters that make it incredibly easy to move around but also keep you steady when you need to work. The chair can withstand up to 400 pounds for best results and it is very easy to assemble and set up
  • RISK FREE PURCHASE- Your satisfaction matters and this is why we make sure that each chair is flawlessly made just for you. We are certain that you will love our executive chair but if for any reason you are not completely satisfied, our helpful, prompt and friendly Customer Service specialists are at your disposal. Besides, our products are also backed by a 1 year warranty so if anything goes wrong, just let us know

Description

At Last! An Office Chair Just For You Do you have an office job and have to spend half of your day sitting down on a chair? Have you been experiencing some backache lately? If so, then you need an office chair that is perfect for you and can adjust to your needs. What you need is the REFICCER high back big and tall reclining office chair! Adjust It Any Way You Need To Forget about the office chairs that are stiff and uncomfortable and too tall or short for you. This amazing new office chair can be adjusted any way you need to for perfect results. You can adjust the built-in lumbar support with controlled lumbar knob that allows you to increase and decrease the pressure provided to your backYou can easily and quickly adjust the height of the chair as well as the recline angle. The chair has a unique angle recline locking mechanism so you can easily keep the back of the chair securely and steadily on the angle you prefer. And what’s more, you can pull out and flip over the footrest as a recliner for napping. Unbelievable Quality And Construction At REFICCER we make sure that we make our products with the best quality materials and with special attention to detail so you can have only the very best. The executive chair is made with bonded leather that is not only stylish and elegant, it’s also very strong and comfortable too. The chair has extra-soft padding so you will never feel discomfort or pain in your chair. And no need to worry about decreased mobility either. The high back chair has a heavy duty Metal base and nylon rolling casters for smooth movement and stability.This ergonomic high back office chair is exceptionally large. The overall dimensions of the executive office chair are 28.3" x 25.6" x 48.0"- 50.4" inchesGet Yours Today Before We Run Out Of Stock Just Click Add To Cart Now


Manufacturer: REFICCER


Brand: REFICCER


Item Weight: 56.1 pounds


Product Dimensions: 28.3 x 25.6 x 48 inches


Color: Black


Material Type: Leather, Metal


Manufacturer Part Number: REFICCER


Date First Available: August 5, 2019


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • LUMBAR SUPPORT AND WATERFALL SEAT EDGE- The high back design gives you maximum support for comfort and convenience. The chair has soft padding and waterfall seat edge for less pressure on the back of your legs so you can stay comfortable even when you have to sit down for hours. Forget about uncomfortable office chairs that make it impossible to concentrate on your work. The REFICCER executive chair was designed to give you uttermost comfort
  • FLEXIBLE RECLINING ANGLE AND RECTRACTABLE FOOTREST - You can adjust the office chair any way you need to so that it can accommodate all your comfort needs. Built-in adjustable lumbar support with controlled lumbar knob that allows you to increase and decrease the pressure provided to your back. The chair has a locking system that allows you to securely keep the right angle you need to ( 90 to 175 degree ) Also, you can pull out and flip over the footrest as a recliner for napping and more
  • HIGH END MATERIALS - We make sure that we use the right materials for maximum comfort and style. The chair is made with bonded leather that gives it a unique and elegant style and makes it the perfect addition to any office. The bonded leather also makes the computer chair incredibly strong and comfortable for the best possible experience
  • STRONG and SOLID CONSTRUCTION - The office chair has a heavy duty Metal base and nylon rolling casters that make it incredibly easy to move around but also keep you steady when you need to work. The chair can withstand up to 400 pounds for best results and it is very easy to assemble and set up
  • RISK FREE PURCHASE- Your satisfaction matters and this is why we make sure that each chair is flawlessly made just for you. We are certain that you will love our executive chair but if for any reason you are not completely satisfied, our helpful, prompt and friendly Customer Service specialists are at your disposal. Besides, our products are also backed by a 1 year warranty so if anything goes wrong, just let us know

Description

At Last! An Office Chair Just For You Do you have an office job and have to spend half of your day sitting down on a chair? Have you been experiencing some backache lately? If so, then you need an office chair that is perfect for you and can adjust to your needs. What you need is the REFICCER high back big and tall reclining office chair! Adjust It Any Way You Need To Forget about the office chairs that are stiff and uncomfortable and too tall or short for you. This amazing new office chair can be adjusted any way you need to for perfect results. You can adjust the built-in lumbar support with controlled lumbar knob that allows you to increase and decrease the pressure provided to your backYou can easily and quickly adjust the height of the chair as well as the recline angle. The chair has a unique angle recline locking mechanism so you can easily keep the back of the chair securely and steadily on the angle you prefer. And what’s more, you can pull out and flip over the footrest as a recliner for napping. Unbelievable Quality And Construction At REFICCER we make sure that we make our products with the best quality materials and with special attention to detail so you can have only the very best. The executive chair is made with bonded leather that is not only stylish and elegant, it’s also very strong and comfortable too. The chair has extra-soft padding so you will never feel discomfort or pain in your chair. And no need to worry about decreased mobility either. The high back chair has a heavy duty Metal base and nylon rolling casters for smooth movement and stability.This ergonomic high back office chair is exceptionally large. The overall dimensions of the executive office chair are 28.3" x 25.6" x 48.0"- 50.4" inchesGet Yours Today Before We Run Out Of Stock Just Click Add To Cart Now


Manufacturer: REFICCER


Brand: REFICCER


Item Weight: 56.1 pounds


Product Dimensions: 28.3 x 25.6 x 48 inches


Color: Black


Material Type: Leather, Metal


Manufacturer Part Number: REFICCER


Date First Available: August 5, 2019


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • LUMBAR SUPPORT AND WATERFALL SEAT EDGE- The high back design gives you maximum support for comfort and convenience. The chair has soft padding and waterfall seat edge for less pressure on the back of your legs so you can stay comfortable even when you have to sit down for hours. Forget about uncomfortable office chairs that make it impossible to concentrate on your work. The REFICCER executive chair was designed to give you uttermost comfort
  • FLEXIBLE RECLINING ANGLE AND RECTRACTABLE FOOTREST - You can adjust the office chair any way you need to so that it can accommodate all your comfort needs. Built-in adjustable lumbar support with controlled lumbar knob that allows you to increase and decrease the pressure provided to your back. The chair has a locking system that allows you to securely keep the right angle you need to ( 90 to 175 degree ) Also, you can pull out and flip over the footrest as a recliner for napping and more
  • HIGH END MATERIALS - We make sure that we use the right materials for maximum comfort and style. The chair is made with bonded leather that gives it a unique and elegant style and makes it the perfect addition to any office. The bonded leather also makes the computer chair incredibly strong and comfortable for the best possible experience
  • STRONG and SOLID CONSTRUCTION - The office chair has a heavy duty Metal base and nylon rolling casters that make it incredibly easy to move around but also keep you steady when you need to work. The chair can withstand up to 400 pounds for best results and it is very easy to assemble and set up
  • RISK FREE PURCHASE- Your satisfaction matters and this is why we make sure that each chair is flawlessly made just for you. We are certain that you will love our executive chair but if for any reason you are not completely satisfied, our helpful, prompt and friendly Customer Service specialists are at your disposal. Besides, our products are also backed by a 1 year warranty so if anything goes wrong, just let us know

Description

At Last! An Office Chair Just For You Do you have an office job and have to spend half of your day sitting down on a chair? Have you been experiencing some backache lately? If so, then you need an office chair that is perfect for you and can adjust to your needs. What you need is the REFICCER high back big and tall reclining office chair! Adjust It Any Way You Need To Forget about the office chairs that are stiff and uncomfortable and too tall or short for you. This amazing new office chair can be adjusted any way you need to for perfect results. You can adjust the built-in lumbar support with controlled lumbar knob that allows you to increase and decrease the pressure provided to your backYou can easily and quickly adjust the height of the chair as well as the recline angle. The chair has a unique angle recline locking mechanism so you can easily keep the back of the chair securely and steadily on the angle you prefer. And what’s more, you can pull out and flip over the footrest as a recliner for napping. Unbelievable Quality And Construction At REFICCER we make sure that we make our products with the best quality materials and with special attention to detail so you can have only the very best. The executive chair is made with bonded leather that is not only stylish and elegant, it’s also very strong and comfortable too. The chair has extra-soft padding so you will never feel discomfort or pain in your chair. And no need to worry about decreased mobility either. The high back chair has a heavy duty Metal base and nylon rolling casters for smooth movement and stability.This ergonomic high back office chair is exceptionally large. The overall dimensions of the executive office chair are 28.3" x 25.6" x 48.0"- 50.4" inchesGet Yours Today Before We Run Out Of Stock Just Click Add To Cart Now


Manufacturer: REFICCER


Brand: REFICCER


Item Weight: 56.1 pounds


Product Dimensions: 28.3 x 25.6 x 48 inches


Color: Black


Material Type: Leather, Metal


Manufacturer Part Number: REFICCER


Date First Available: August 5, 2019


Shipping

This product includes free shipping to all US addresses.


Delivery

Orders placed now will arrive in 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Top Amazon Reviews


1.0 out of 5 stars
By Amazon Customer - Reviewed in the United States on December 6, 2019
Horrible Design
This chair, like others have said, has very, very minimal cushion. Leaving that aside, it won't recline the way you would expect an office chair to recline. To recline, you have to undo the lock, let it rock back with no resistance, and then lock it into place where you want it to recline. There's no spring action so you can casually rock back into place the way you can with most office chairs. It's simply a horrible and counter-intuitive design. If it wasn't such a pain in the ass to return it now that it's unboxed and put together, I'd return this in a heartbeat. I'm terribly disappointed in this purchase and recommend you buy something else.

5.0 out of 5 stars
By linq - Reviewed in the United States on November 15, 2019
Great value for its price!
If you are looking for a versatile and comfortable chair, this product is your choice! All components are shipped within a single box. When you open the box, it feels that you get a chair from some premium brands such as Secretlab and DXRacer. All components are well-packed and organized. There is an easy-to-follow instruction that helps you to quickly assemble the chair. I spent about 10 mins to assemble the chair by myself using the hand hex key provided in the box. There is also a hex insert bits, and I suppose you can get the assembly done a little faster. Regarding its versatility, you can sit on it as regular premium office chairs, but this chair provides two additional features that make you additive to it. First, the chair can be flattened approximately 180 degree so that you can lay on it for a snap. Second, there is an extension at the bottom of the chair, which can support your foot (if you sit) or legs (if you lie on it). In addition, this extension is foldable and can be a space-saver if needed. Give five stars for this product!

1.0 out of 5 stars
By Tina McCall - Reviewed in the United States on November 20, 2019
Extremely Uncomforatble
I bought this chair as I am a woman with pretty wide hips and like to be comfortable. The chair is stiff and is difficult to adjust. It constantly hurts my butt to sit in. I can feel the wires and adjustment knobs under my chair padding. The back has so much padding it almost pushes you forward. It is really an awful chair and now I can't even return it although I spent $250 on it. The only thing that is nice is that I have long arms and the arm tests are a good length. Waste of money - do not purchase.

1.0 out of 5 stars
By Rhino - Reviewed in the United States on November 17, 2019
Very Disappointed
Seat cushions are very hard. No spring back support. Seat has a forward cant (leans toward the floor, instead of level or back). Seat back adjuster is very difficult to reach. Spend a little more and get a better chair. 12/5 Update Removing another star Now after a few weeks of light use the seat back is leaning off center. (yes, the bolts are tight lol). The actual seat is still very hard. I would avoid this product.

5.0 out of 5 stars
By Aaron - Reviewed in the United States on November 13, 2019
Excellent value for money
This chair is really good, my dad sat up and said it was very comfortable, with a foot towing, a waist pad, sitting there watching TV, is a kind of enjoyment. The chair is very breathable, unlike other leather chairs, it will be very hot after sitting for a long time. The adjustable height of the chair is also moderate.

5.0 out of 5 stars
By KAN0 - Reviewed in the United States on December 9, 2019
Comfy & support for big & tall.
Tried many office & even those overpriced gaming chairs, majority didn't last long. Was frustrated being 6'4 & 270+, & finding a comfortable chair that can support & handle my frame. Came across this chair while browsing Amazon, the key feature in description that stood out was its claim of 400LB support. Most chairs its borderline 300LB, took a gamble since pricing was appealing. Arrived on schedule in fairly large box. I dreaded the assembly as in my past experiences it's a hassle due to many issues like bad instructions, poorly drilled or missing holes, missing parts etc...but to my surprise it took me less than 15 mins to put together. I was impressed, & the based is a solid metal so definitely looks like its 400LB claim is legit. Very comfortable and can recline it to lay with feet off the floor. It's only been short time but loving this item. God Bless!

1.0 out of 5 stars
By Kindle Customer - Reviewed in the United States on January 27, 2020
This chair, like others have said, has very, very minimal cushion
The chair is stiff and is difficult to adjust. It constantly hurts my butt to sit in. This chair, like others have said, has very, very minimal cushion. Leaving that aside, it won't recline the way you would expect an office chair to recline. To recline, you have to undo the lock, let it rock back with no resistance, and then lock it into place where you want it to recline. There's no spring action so you can casually rock back into place the way you can with most office chairs. It's simply a horrible and counter-intuitive design. I'm terribly disappointed in this purchase and recommend you buy something else.

4.0 out of 5 stars
By Angela C Katayama - Reviewed in the United States on April 25, 2020
Not what I expected!!!
I am at home doing Distance Learning during the Pandemic with my middle school students and I need a comfortable chair that I can be in all day everyday to teach from at home!! I was so excited for a foot rest on my chair, but was VERY disappointed by the chair!! The lever that locks the recline position is way too low, I can barely reach it!! You have to unlock it recline (if you are not careful you will go all the way back!) and then lock it to pick a position for the recline. Then when you want to bring it up, there is no return tension, you have to pull it back upright before locking it up. I am stuck trying to return it, but from CA to NJ the shipping is going to be over $50!! YIKES!! an Amazon said I should have tracking, additional fee!!! I've been going rounds with them and amazon trying to get assistance in the return. It is far too heavy for me to take to UPS myself just to have them tell me the price of shipping so I can make a fully informed decision of what to do. Update 4/27 Amazon quoted me a price of $125 -150 depending on which carrier I use to return my product!!! The company gave me a small amount of money to offset my disappointment, but what I really would want is a refund of the total price and to return the chair. update 6/2 Company has reached out to me to offer full refund so my overall rating has gone up from a 1 star to a 4/5 star

Top Reviews


1.0 out of 5 stars
By Amazon Customer - Reviewed in the United States on December 6, 2019
Horrible Design
This chair, like others have said, has very, very minimal cushion. Leaving that aside, it won't recline the way you would expect an office chair to recline. To recline, you have to undo the lock, let it rock back with no resistance, and then lock it into place where you want it to recline. There's no spring action so you can casually rock back into place the way you can with most office chairs. It's simply a horrible and counter-intuitive design. If it wasn't such a pain in the ass to return it now that it's unboxed and put together, I'd return this in a heartbeat. I'm terribly disappointed in this purchase and recommend you buy something else.

5.0 out of 5 stars
By linq - Reviewed in the United States on November 15, 2019
Great value for its price!
If you are looking for a versatile and comfortable chair, this product is your choice! All components are shipped within a single box. When you open the box, it feels that you get a chair from some premium brands such as Secretlab and DXRacer. All components are well-packed and organized. There is an easy-to-follow instruction that helps you to quickly assemble the chair. I spent about 10 mins to assemble the chair by myself using the hand hex key provided in the box. There is also a hex insert bits, and I suppose you can get the assembly done a little faster. Regarding its versatility, you can sit on it as regular premium office chairs, but this chair provides two additional features that make you additive to it. First, the chair can be flattened approximately 180 degree so that you can lay on it for a snap. Second, there is an extension at the bottom of the chair, which can support your foot (if you sit) or legs (if you lie on it). In addition, this extension is foldable and can be a space-saver if needed. Give five stars for this product!

1.0 out of 5 stars
By Tina McCall - Reviewed in the United States on November 20, 2019
Extremely Uncomforatble
I bought this chair as I am a woman with pretty wide hips and like to be comfortable. The chair is stiff and is difficult to adjust. It constantly hurts my butt to sit in. I can feel the wires and adjustment knobs under my chair padding. The back has so much padding it almost pushes you forward. It is really an awful chair and now I can't even return it although I spent $250 on it. The only thing that is nice is that I have long arms and the arm tests are a good length. Waste of money - do not purchase.

1.0 out of 5 stars
By Rhino - Reviewed in the United States on November 17, 2019
Very Disappointed
Seat cushions are very hard. No spring back support. Seat has a forward cant (leans toward the floor, instead of level or back). Seat back adjuster is very difficult to reach. Spend a little more and get a better chair. 12/5 Update Removing another star Now after a few weeks of light use the seat back is leaning off center. (yes, the bolts are tight lol). The actual seat is still very hard. I would avoid this product.

5.0 out of 5 stars
By Aaron - Reviewed in the United States on November 13, 2019
Excellent value for money
This chair is really good, my dad sat up and said it was very comfortable, with a foot towing, a waist pad, sitting there watching TV, is a kind of enjoyment. The chair is very breathable, unlike other leather chairs, it will be very hot after sitting for a long time. The adjustable height of the chair is also moderate.

5.0 out of 5 stars
By KAN0 - Reviewed in the United States on December 9, 2019
Comfy & support for big & tall.
Tried many office & even those overpriced gaming chairs, majority didn't last long. Was frustrated being 6'4 & 270+, & finding a comfortable chair that can support & handle my frame. Came across this chair while browsing Amazon, the key feature in description that stood out was its claim of 400LB support. Most chairs its borderline 300LB, took a gamble since pricing was appealing. Arrived on schedule in fairly large box. I dreaded the assembly as in my past experiences it's a hassle due to many issues like bad instructions, poorly drilled or missing holes, missing parts etc...but to my surprise it took me less than 15 mins to put together. I was impressed, & the based is a solid metal so definitely looks like its 400LB claim is legit. Very comfortable and can recline it to lay with feet off the floor. It's only been short time but loving this item. God Bless!

1.0 out of 5 stars
By Kindle Customer - Reviewed in the United States on January 27, 2020
This chair, like others have said, has very, very minimal cushion
The chair is stiff and is difficult to adjust. It constantly hurts my butt to sit in. This chair, like others have said, has very, very minimal cushion. Leaving that aside, it won't recline the way you would expect an office chair to recline. To recline, you have to undo the lock, let it rock back with no resistance, and then lock it into place where you want it to recline. There's no spring action so you can casually rock back into place the way you can with most office chairs. It's simply a horrible and counter-intuitive design. I'm terribly disappointed in this purchase and recommend you buy something else.

4.0 out of 5 stars
By Angela C Katayama - Reviewed in the United States on April 25, 2020
Not what I expected!!!
I am at home doing Distance Learning during the Pandemic with my middle school students and I need a comfortable chair that I can be in all day everyday to teach from at home!! I was so excited for a foot rest on my chair, but was VERY disappointed by the chair!! The lever that locks the recline position is way too low, I can barely reach it!! You have to unlock it recline (if you are not careful you will go all the way back!) and then lock it to pick a position for the recline. Then when you want to bring it up, there is no return tension, you have to pull it back upright before locking it up. I am stuck trying to return it, but from CA to NJ the shipping is going to be over $50!! YIKES!! an Amazon said I should have tracking, additional fee!!! I've been going rounds with them and amazon trying to get assistance in the return. It is far too heavy for me to take to UPS myself just to have them tell me the price of shipping so I can make a fully informed decision of what to do. Update 4/27 Amazon quoted me a price of $125 -150 depending on which carrier I use to return my product!!! The company gave me a small amount of money to offset my disappointment, but what I really would want is a refund of the total price and to return the chair. update 6/2 Company has reached out to me to offer full refund so my overall rating has gone up from a 1 star to a 4/5 star