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Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)

Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)

Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)
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Features

  • Surface Pro 4 powers through everything you need to do, while being lighter than ever before
  • The 12.3 PixelSense screen has extremely high contrast and low glare so you can work through the day without straining your eyes
  • keyboard is not included and needed to be purchased separately
  • Ships in Consumer packaging
  • Maximum Memory Capacity : 4
  • Features an Intel Core i5 6th Gen (Skylake) Core,Wireless: 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible Bluetooth 4.0 wireless technology

Description

Microsoft Surface Pro 4 is the tablet that can replace your laptop. Featuring a 6th Gen Intel Core i5 processor with 4GB memory and a 128GB solid state drive, it is more powerful than its predecessor yet lighter than ever before at 1.73 pounds. The amazing 12.3" touchscreen PixelSense display with 2736 x 1824 resolution has extremely high contrast and low glare. Use the included Surface Pen to mark-up presentations, sign documents, take notes and much more. Performance and versatility for professionals, creatives, and more.


Standing screen display size 12.3 Inches


Screen Resolution 2736 x 1824


Max Screen Resolution 2736x1824 pixels


Graphics Coprocessor Iris™ graphics


Wireless Type 802.11abg


Number of USB 2.0 Ports 1


Number of USB 3.0 Ports 1


Average Battery Life (in hours) 9 Hours


Brand Microsoft


Series Surface Pro 4


Item model number CR5-00001


Hardware Platform Windows


Operating System Windows 10 Professional


Item Weight 1.7 pounds


Product Dimensions 11.5 x 7.93 x 0.33 inches


Item Dimensions LxWxH 11.5 x 7.93 x 0.33 inches


Color Silver


Rear Webcam Resolution 8 MP


Processor Brand Intel


Processor Count 2


Computer Memory Type SDRAM


Flash Memory Size 128 GB


Hard Drive Interface Unknown


Power Source AC & Battery


Batteries 1 Lithium Metal batteries required. (included)


ASIN B01606KJ6C


Customer Reviews 3.8 out of 5 stars 959 ratings 3.8 out of 5 stars


Best Sellers Rank #17,430 in Electronics (See Top 100 in Electronics) #482 in Computer Tablets


Date First Available October 6, 2015


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • Surface Pro 4 powers through everything you need to do, while being lighter than ever before
  • The 12.3 PixelSense screen has extremely high contrast and low glare so you can work through the day without straining your eyes
  • keyboard is not included and needed to be purchased separately
  • Ships in Consumer packaging
  • Maximum Memory Capacity : 4
  • Features an Intel Core i5 6th Gen (Skylake) Core,Wireless: 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible Bluetooth 4.0 wireless technology

Description

Microsoft Surface Pro 4 is the tablet that can replace your laptop. Featuring a 6th Gen Intel Core i5 processor with 4GB memory and a 128GB solid state drive, it is more powerful than its predecessor yet lighter than ever before at 1.73 pounds. The amazing 12.3" touchscreen PixelSense display with 2736 x 1824 resolution has extremely high contrast and low glare. Use the included Surface Pen to mark-up presentations, sign documents, take notes and much more. Performance and versatility for professionals, creatives, and more.


Standing screen display size 12.3 Inches


Screen Resolution 2736 x 1824


Max Screen Resolution 2736x1824 pixels


Graphics Coprocessor Iris™ graphics


Wireless Type 802.11abg


Number of USB 2.0 Ports 1


Number of USB 3.0 Ports 1


Average Battery Life (in hours) 9 Hours


Brand Microsoft


Series Surface Pro 4


Item model number CR5-00001


Hardware Platform Windows


Operating System Windows 10 Professional


Item Weight 1.7 pounds


Product Dimensions 11.5 x 7.93 x 0.33 inches


Item Dimensions LxWxH 11.5 x 7.93 x 0.33 inches


Color Silver


Rear Webcam Resolution 8 MP


Processor Brand Intel


Processor Count 2


Computer Memory Type SDRAM


Flash Memory Size 128 GB


Hard Drive Interface Unknown


Power Source AC & Battery


Batteries 1 Lithium Metal batteries required. (included)


ASIN B01606KJ6C


Customer Reviews 3.8 out of 5 stars 959 ratings 3.8 out of 5 stars


Best Sellers Rank #17,430 in Electronics (See Top 100 in Electronics) #482 in Computer Tablets


Date First Available October 6, 2015


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • Surface Pro 4 powers through everything you need to do, while being lighter than ever before
  • The 12.3 PixelSense screen has extremely high contrast and low glare so you can work through the day without straining your eyes
  • keyboard is not included and needed to be purchased separately
  • Ships in Consumer packaging
  • Maximum Memory Capacity : 4
  • Features an Intel Core i5 6th Gen (Skylake) Core,Wireless: 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible Bluetooth 4.0 wireless technology

Description

Microsoft Surface Pro 4 is the tablet that can replace your laptop. Featuring a 6th Gen Intel Core i5 processor with 4GB memory and a 128GB solid state drive, it is more powerful than its predecessor yet lighter than ever before at 1.73 pounds. The amazing 12.3" touchscreen PixelSense display with 2736 x 1824 resolution has extremely high contrast and low glare. Use the included Surface Pen to mark-up presentations, sign documents, take notes and much more. Performance and versatility for professionals, creatives, and more.


Standing screen display size 12.3 Inches


Screen Resolution 2736 x 1824


Max Screen Resolution 2736x1824 pixels


Graphics Coprocessor Iris™ graphics


Wireless Type 802.11abg


Number of USB 2.0 Ports 1


Number of USB 3.0 Ports 1


Average Battery Life (in hours) 9 Hours


Brand Microsoft


Series Surface Pro 4


Item model number CR5-00001


Hardware Platform Windows


Operating System Windows 10 Professional


Item Weight 1.7 pounds


Product Dimensions 11.5 x 7.93 x 0.33 inches


Item Dimensions LxWxH 11.5 x 7.93 x 0.33 inches


Color Silver


Rear Webcam Resolution 8 MP


Processor Brand Intel


Processor Count 2


Computer Memory Type SDRAM


Flash Memory Size 128 GB


Hard Drive Interface Unknown


Power Source AC & Battery


Batteries 1 Lithium Metal batteries required. (included)


ASIN B01606KJ6C


Customer Reviews 3.8 out of 5 stars 959 ratings 3.8 out of 5 stars


Best Sellers Rank #17,430 in Electronics (See Top 100 in Electronics) #482 in Computer Tablets


Date First Available October 6, 2015


abunda_amazon_reviews This is going to make my Electrical Engineering degree program a breeze! I have ADHD, and the OneNote + surface pro 4 Combination is just amazing. Taking notes via handwriting, recording lectures, mathematical equation support and calculator, and the ability to carry literally anywhere. I have had this maybe 5 days now, and the power on this is astonishing. I can have music playing, 75% brightness (which is bright!) and doing an essay, and it will last 10 hours, 27 mins on a full charge. Using the pen does not decrease the charge. If you are a student, you need this. The OneNote integration is insanely futuristic. I can write notes using the pen, and record the lecture. Then, when I am back in my house, I forget what the professor said when I wrote a certain note. I click the note, and it syncs the recording to that specific time in the lecture, and you can follow the lecture from notes. It is insanely useful for those hard subjects! works with any math as well. Calc, Trig, Geometry, ect;;Reviewed in the United States on January 6, 2017;;5.0 out of 5 stars;;Perfect for students, nessecity for engineering students.;;Kevin Horton;;;First, if you're considering buying a Surface Pro, you should add in the price of the Type Cover, since without it all you'll have is a large and fairly awkward tablet. This puts it distinctly in the mid-to-high end laptop price range, especially if you're looking for more storage, but it's a very justifiable price if you're looking for an excellent laptop with some limited tablet functionality. Additionally, if you're looking to use this as a proper laptop (that is, on your lap) you'll most likely want to get an additional case to give you a solid lap "platform", many of which are available on Amazon. I switched over to the surface from a new MacBook after getting sick of repeatedly sending in the Mac in for keyboard repairs (and after getting more than a little sick of OSX's slow development into a slightly more capable version of iOS). As a replacement for that MacBook, the Surface is excellent. The level of performance is nearly identical (mine has 4 GB of RAM and an Intel Core i5, for reference) especially with a clean and customized Windows setup. The keyboard on the Type Cover is extremely comfortable, and it's nice to know that it will be much easier to get repaired if it ever comes down to that. You most likely already know where you stand on Windows versus OSX, but I was surprised to see just how good Windows has gotten, while still retaining most of the customizability, functionality, and compatibility from old versions. The only area in which the Surface is noticeably weaker is battery life - since I'm rarely far from an outlet, I knew that this wouldn't be an issue for me, but it's definitely something to keep in mind for a lot of buyers. I was also hoping that the Surface could replace my iPad, but I've had much more mixed success there. In some ways, the Surface is a very impressive tablet - the screen is beautiful and responsive, the included pen is excellent for quick note taking and drawing, and Windows 10 is remarkably comfortable to use with a touch interface, both in "tablet mode" (which mimics the all-app, no-desktop philosophy of mobile operating systems) and in "standard" Windows mode. Unfortunately, though, after attempting to use it as my main tablet for a solid week, I can say that the Surface falls short as a tablet in several key areas. First, the Surface is huge. In some cases, this can be a plus, but the fact that the only really comfortable ways to hold it are on your lap or in the crook of your arm significantly limits the potential uses of the tablet (forget about holding it one-handed or using it as an e-reader, just to give some examples). The size ties into another issue: the touch keyboard is extremely uncomfortable, both in its standard across-the-screen mode and in the split configuration. I don't expect to type out anything of significant length on a tablet, of course, but even quick emails were a real burden to type out on the keyboard. Pen handwriting input is impressive, especially after spending some time calibrating my handwriting, but even after a lot of practice it's simply too slow and finicky to match the speed of typing via any other method, even on a phone. The only truly comfortable input method is simply writing notebook-style into an app like OneNote, but since I work in a very email- and MS Word-heavy field, this isn't really an option for me. In my case, this means that the Surface in tablet mode is essentially output-only, with the option for very awkward input if it's absolutely required. The other issue with the Surface as a tablet isn't really Microsoft's fault, but it's significant enough to bear mentioning: the selection of apps is very, very limited compared to either of the two big tablet operating systems. The bundled Microsoft apps are all very good, and a few key apps such as Netflix are present, but I struggled to find replacements for roughly three quarters of my regularly used iPad apps. More worryingly, developers don't seem to care at all about the tablet versions of their Windows apps - the Amazon Kindle app on the Windows store, for example, simply doesn't work at all, a known issue with no fix in sight. Of course, one of the biggest advantages of a tablet running a real operating system is that you can simply download the "real" program, right? In some cases this is a perfectly acceptable solution (for example, if you want to read Kindle books on your Surface, you can simply download the standard Windows program) but most programs simply aren't optimized for touch screen input, which makes using them awkward at best. Some programs, like Spotify, don't get along with Windows 10's tablet mode and refuse to show up on your screen unless you exit into desktop mode, and others don't get along with the Surface's very high screen resolution, giving you the choice between a very, very tiny window that's totally unusable with touch input and a larger but bizarrely low-resolution mode. These issues mean that I haven't been able to replace my iPad with the Surface as a daily use tablet. I'm holding onto the hope that as the Surface and other Windows hybrid laptops continue to grow in popularity, developers will start to get their act together in terms of apps, but honestly even if all the apps I wanted were available, I'm not sure that I'd be able to put up with the Surface's awkward size and input options. However, I was more than happy to sell my MacBook in favor of the Surface, and I have nothing but praise for it as a laptop. Overall, if you're looking for a tablet that matches the comfort and app choice of something like the iPad, you should probably look elsewhere, but if you're looking for a very capable and comfortable laptop with some limited tablet functionality, or if you're in a field where pen input is ideal, the Surface is an excellent choice.;;Reviewed in the United States on May 14, 2016;;4.0 out of 5 stars;;Excellent as a laptop, some significant caveats as a tablet;;Amazon Customer;;;Hopefully this issue is going to be remedied soon. I ordered this Microsoft Surface as a NEW item. The surface I received is most definitely a used and most likely a returned item due to the defects it has. Although the seller attempted to pass this off as a new item!!! Needless to say I am furious, not only because it took over a month to get to me (deployed overseas w/military) so I don't hold that against the seller or Amazon, this was due to our garbage host country turning off our mail. So finally I get the surface, the box it came in looks old and kinda rough but I figure it's just been sitting in a warehouse possibly for a while. I open the box and start to unpack everything, the plastic sleeve the surface is in has obviously been opened because I can tell the glue has been separated before (I can already tell where this is going and thinking great this laptop I've waited a month for and spent all this money on is going to be a lemon). I take it out and start to inspect it, I find an obviously noticeable scratch on the back (the pop out stand part) so obviously this wasn't shipped from the factory like this. I turn it on and start getting it set up finally up and running, well the windows 10 update keeps failing (and it wasn't my internet connection or anything like that), after getting it set up I start to get my other programs and other stuff up and running on it, well it just never really works like it a new computer should, for some reason random things like clicking on random hyperlinks and other random things just don't work right. So I get on the windows site to get tech support to see if they can pinpoint what may be wrong well I go to log in and then it brings me to my warranty status page and wouldn't you know it there's only about 5 months of the 1 YEAR warranty left on it...now stop me if I'm wrong but the warranty should start the first day you start using it...Oh and the 30 day trial of MS Office has already expired...weird as it was expired the first day I turned the laptop on...hmm. Also now the surface pen has stopped working the top click button still attempts to open Onenote but that's it, I can't use it as a cursor anymore...it's still listed as connected and everything. Also I'm trying to turn off the AWFUL (in my opinion) dang touchpad shortcuts/gestures because every time I move my finger down from the top it minimizes everything, I went online to see how to turn it off and the option to turn it off per the instructions ISN'T THERE and it's driving me NUTS! Long story short this situation sucks because not only is inbound mail extremely backed up now but outbound mail is also turned off...so I can't send it back and I'm being told that even if I send it back I would have to re-order it again at over $100 higher price for some reason since it didn't come from Amazon themselves that since it was an order fulfilled by Amazon they can't just replace it with an actual new one...But I guess that's what I get for ordering a new computer online while on deployment...Needless to say I'm less than pleased with this whole experience. I should have just gone and bought it from Costco like my gut told me to do! I'm really just bummed because I ordered this to replace my old failing laptop which is basically out of commission at this point and anyone who has ever been deployed knows that there isn't much to do besides work, eat, workout and watch movies or do stuff on the computer...well now I basically have two busted computers and am out +$700...Awesome! At least the case UAG case for it the moko keyboard and the OMOTON screen protector are all good products so far! I attached the warranty status page, a picture of the scratched up protective packaging sleeve and the scratch on the back. I really do hope that I am able to get a new one to replace this piece of junk and then I will come back and hopefully give an outstanding review of how the MS Surface actually performs. Til then I hope this get's the attention of someone who will look to remedy this situation...but I have a feeling this won't even get posted...;;Reviewed in the United States on November 3, 2017;;1.0 out of 5 stars;;INSPECT VERY THOROUGHLY UPON RECEIPT!!! Paid for a new Surface but instead got a previously returned defective one!;;Eric

Shipping

This product includes free shipping to all US addresses.


Delivery

Orders placed now will arrive in 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Top Amazon Reviews


5.0 out of 5 stars
By Kevin Horton - Reviewed in the United States on January 6, 2017
Perfect for students, nessecity for engineering students.
This is going to make my Electrical Engineering degree program a breeze! I have ADHD, and the OneNote + surface pro 4 Combination is just amazing. Taking notes via handwriting, recording lectures, mathematical equation support and calculator, and the ability to carry literally anywhere. I have had this maybe 5 days now, and the power on this is astonishing. I can have music playing, 75% brightness (which is bright!) and doing an essay, and it will last 10 hours, 27 mins on a full charge. Using the pen does not decrease the charge. If you are a student, you need this. The OneNote integration is insanely futuristic. I can write notes using the pen, and record the lecture. Then, when I am back in my house, I forget what the professor said when I wrote a certain note. I click the note, and it syncs the recording to that specific time in the lecture, and you can follow the lecture from notes. It is insanely useful for those hard subjects! works with any math as well. Calc, Trig, Geometry, ect

4.0 out of 5 stars
By Amazon Customer - Reviewed in the United States on May 14, 2016
Excellent as a laptop, some significant caveats as a tablet
First, if you're considering buying a Surface Pro, you should add in the price of the Type Cover, since without it all you'll have is a large and fairly awkward tablet. This puts it distinctly in the mid-to-high end laptop price range, especially if you're looking for more storage, but it's a very justifiable price if you're looking for an excellent laptop with some limited tablet functionality. Additionally, if you're looking to use this as a proper laptop (that is, on your lap) you'll most likely want to get an additional case to give you a solid lap "platform", many of which are available on Amazon. I switched over to the surface from a new MacBook after getting sick of repeatedly sending in the Mac in for keyboard repairs (and after getting more than a little sick of OSX's slow development into a slightly more capable version of iOS). As a replacement for that MacBook, the Surface is excellent. The level of performance is nearly identical (mine has 4 GB of RAM and an Intel Core i5, for reference) especially with a clean and customized Windows setup. The keyboard on the Type Cover is extremely comfortable, and it's nice to know that it will be much easier to get repaired if it ever comes down to that. You most likely already know where you stand on Windows versus OSX, but I was surprised to see just how good Windows has gotten, while still retaining most of the customizability, functionality, and compatibility from old versions. The only area in which the Surface is noticeably weaker is battery life - since I'm rarely far from an outlet, I knew that this wouldn't be an issue for me, but it's definitely something to keep in mind for a lot of buyers. I was also hoping that the Surface could replace my iPad, but I've had much more mixed success there. In some ways, the Surface is a very impressive tablet - the screen is beautiful and responsive, the included pen is excellent for quick note taking and drawing, and Windows 10 is remarkably comfortable to use with a touch interface, both in "tablet mode" (which mimics the all-app, no-desktop philosophy of mobile operating systems) and in "standard" Windows mode. Unfortunately, though, after attempting to use it as my main tablet for a solid week, I can say that the Surface falls short as a tablet in several key areas. First, the Surface is huge. In some cases, this can be a plus, but the fact that the only really comfortable ways to hold it are on your lap or in the crook of your arm significantly limits the potential uses of the tablet (forget about holding it one-handed or using it as an e-reader, just to give some examples). The size ties into another issue: the touch keyboard is extremely uncomfortable, both in its standard across-the-screen mode and in the split configuration. I don't expect to type out anything of significant length on a tablet, of course, but even quick emails were a real burden to type out on the keyboard. Pen handwriting input is impressive, especially after spending some time calibrating my handwriting, but even after a lot of practice it's simply too slow and finicky to match the speed of typing via any other method, even on a phone. The only truly comfortable input method is simply writing notebook-style into an app like OneNote, but since I work in a very email- and MS Word-heavy field, this isn't really an option for me. In my case, this means that the Surface in tablet mode is essentially output-only, with the option for very awkward input if it's absolutely required. The other issue with the Surface as a tablet isn't really Microsoft's fault, but it's significant enough to bear mentioning: the selection of apps is very, very limited compared to either of the two big tablet operating systems. The bundled Microsoft apps are all very good, and a few key apps such as Netflix are present, but I struggled to find replacements for roughly three quarters of my regularly used iPad apps. More worryingly, developers don't seem to care at all about the tablet versions of their Windows apps - the Amazon Kindle app on the Windows store, for example, simply doesn't work at all, a known issue with no fix in sight. Of course, one of the biggest advantages of a tablet running a real operating system is that you can simply download the "real" program, right? In some cases this is a perfectly acceptable solution (for example, if you want to read Kindle books on your Surface, you can simply download the standard Windows program) but most programs simply aren't optimized for touch screen input, which makes using them awkward at best. Some programs, like Spotify, don't get along with Windows 10's tablet mode and refuse to show up on your screen unless you exit into desktop mode, and others don't get along with the Surface's very high screen resolution, giving you the choice between a very, very tiny window that's totally unusable with touch input and a larger but bizarrely low-resolution mode. These issues mean that I haven't been able to replace my iPad with the Surface as a daily use tablet. I'm holding onto the hope that as the Surface and other Windows hybrid laptops continue to grow in popularity, developers will start to get their act together in terms of apps, but honestly even if all the apps I wanted were available, I'm not sure that I'd be able to put up with the Surface's awkward size and input options. However, I was more than happy to sell my MacBook in favor of the Surface, and I have nothing but praise for it as a laptop. Overall, if you're looking for a tablet that matches the comfort and app choice of something like the iPad, you should probably look elsewhere, but if you're looking for a very capable and comfortable laptop with some limited tablet functionality, or if you're in a field where pen input is ideal, the Surface is an excellent choice.

1.0 out of 5 stars
By Eric - Reviewed in the United States on November 3, 2017
INSPECT VERY THOROUGHLY UPON RECEIPT!!! Paid for a new Surface but instead got a previously returned defective one!
Hopefully this issue is going to be remedied soon. I ordered this Microsoft Surface as a NEW item. The surface I received is most definitely a used and most likely a returned item due to the defects it has. Although the seller attempted to pass this off as a new item!!! Needless to say I am furious, not only because it took over a month to get to me (deployed overseas w/military) so I don't hold that against the seller or Amazon, this was due to our garbage host country turning off our mail. So finally I get the surface, the box it came in looks old and kinda rough but I figure it's just been sitting in a warehouse possibly for a while. I open the box and start to unpack everything, the plastic sleeve the surface is in has obviously been opened because I can tell the glue has been separated before (I can already tell where this is going and thinking great this laptop I've waited a month for and spent all this money on is going to be a lemon). I take it out and start to inspect it, I find an obviously noticeable scratch on the back (the pop out stand part) so obviously this wasn't shipped from the factory like this. I turn it on and start getting it set up finally up and running, well the windows 10 update keeps failing (and it wasn't my internet connection or anything like that), after getting it set up I start to get my other programs and other stuff up and running on it, well it just never really works like it a new computer should, for some reason random things like clicking on random hyperlinks and other random things just don't work right. So I get on the windows site to get tech support to see if they can pinpoint what may be wrong well I go to log in and then it brings me to my warranty status page and wouldn't you know it there's only about 5 months of the 1 YEAR warranty left on it...now stop me if I'm wrong but the warranty should start the first day you start using it...Oh and the 30 day trial of MS Office has already expired...weird as it was expired the first day I turned the laptop on...hmm. Also now the surface pen has stopped working the top click button still attempts to open Onenote but that's it, I can't use it as a cursor anymore...it's still listed as connected and everything. Also I'm trying to turn off the AWFUL (in my opinion) dang touchpad shortcuts/gestures because every time I move my finger down from the top it minimizes everything, I went online to see how to turn it off and the option to turn it off per the instructions ISN'T THERE and it's driving me NUTS! Long story short this situation sucks because not only is inbound mail extremely backed up now but outbound mail is also turned off...so I can't send it back and I'm being told that even if I send it back I would have to re-order it again at over $100 higher price for some reason since it didn't come from Amazon themselves that since it was an order fulfilled by Amazon they can't just replace it with an actual new one...But I guess that's what I get for ordering a new computer online while on deployment...Needless to say I'm less than pleased with this whole experience. I should have just gone and bought it from Costco like my gut told me to do! I'm really just bummed because I ordered this to replace my old failing laptop which is basically out of commission at this point and anyone who has ever been deployed knows that there isn't much to do besides work, eat, workout and watch movies or do stuff on the computer...well now I basically have two busted computers and am out +$700...Awesome! At least the case UAG case for it the moko keyboard and the OMOTON screen protector are all good products so far! I attached the warranty status page, a picture of the scratched up protective packaging sleeve and the scratch on the back. I really do hope that I am able to get a new one to replace this piece of junk and then I will come back and hopefully give an outstanding review of how the MS Surface actually performs. Til then I hope this get's the attention of someone who will look to remedy this situation...but I have a feeling this won't even get posted...

Recent Reviews


5.0 out of 5 stars
By Kevin Horton - Reviewed in the United States on January 6, 2017
Perfect for students, nessecity for engineering students.
This is going to make my Electrical Engineering degree program a breeze! I have ADHD, and the OneNote + surface pro 4 Combination is just amazing. Taking notes via handwriting, recording lectures, mathematical equation support and calculator, and the ability to carry literally anywhere. I have had this maybe 5 days now, and the power on this is astonishing. I can have music playing, 75% brightness (which is bright!) and doing an essay, and it will last 10 hours, 27 mins on a full charge. Using the pen does not decrease the charge. If you are a student, you need this. The OneNote integration is insanely futuristic. I can write notes using the pen, and record the lecture. Then, when I am back in my house, I forget what the professor said when I wrote a certain note. I click the note, and it syncs the recording to that specific time in the lecture, and you can follow the lecture from notes. It is insanely useful for those hard subjects! works with any math as well. Calc, Trig, Geometry, ect

4.0 out of 5 stars
By Amazon Customer - Reviewed in the United States on May 14, 2016
Excellent as a laptop, some significant caveats as a tablet
First, if you're considering buying a Surface Pro, you should add in the price of the Type Cover, since without it all you'll have is a large and fairly awkward tablet. This puts it distinctly in the mid-to-high end laptop price range, especially if you're looking for more storage, but it's a very justifiable price if you're looking for an excellent laptop with some limited tablet functionality. Additionally, if you're looking to use this as a proper laptop (that is, on your lap) you'll most likely want to get an additional case to give you a solid lap "platform", many of which are available on Amazon. I switched over to the surface from a new MacBook after getting sick of repeatedly sending in the Mac in for keyboard repairs (and after getting more than a little sick of OSX's slow development into a slightly more capable version of iOS). As a replacement for that MacBook, the Surface is excellent. The level of performance is nearly identical (mine has 4 GB of RAM and an Intel Core i5, for reference) especially with a clean and customized Windows setup. The keyboard on the Type Cover is extremely comfortable, and it's nice to know that it will be much easier to get repaired if it ever comes down to that. You most likely already know where you stand on Windows versus OSX, but I was surprised to see just how good Windows has gotten, while still retaining most of the customizability, functionality, and compatibility from old versions. The only area in which the Surface is noticeably weaker is battery life - since I'm rarely far from an outlet, I knew that this wouldn't be an issue for me, but it's definitely something to keep in mind for a lot of buyers. I was also hoping that the Surface could replace my iPad, but I've had much more mixed success there. In some ways, the Surface is a very impressive tablet - the screen is beautiful and responsive, the included pen is excellent for quick note taking and drawing, and Windows 10 is remarkably comfortable to use with a touch interface, both in "tablet mode" (which mimics the all-app, no-desktop philosophy of mobile operating systems) and in "standard" Windows mode. Unfortunately, though, after attempting to use it as my main tablet for a solid week, I can say that the Surface falls short as a tablet in several key areas. First, the Surface is huge. In some cases, this can be a plus, but the fact that the only really comfortable ways to hold it are on your lap or in the crook of your arm significantly limits the potential uses of the tablet (forget about holding it one-handed or using it as an e-reader, just to give some examples). The size ties into another issue: the touch keyboard is extremely uncomfortable, both in its standard across-the-screen mode and in the split configuration. I don't expect to type out anything of significant length on a tablet, of course, but even quick emails were a real burden to type out on the keyboard. Pen handwriting input is impressive, especially after spending some time calibrating my handwriting, but even after a lot of practice it's simply too slow and finicky to match the speed of typing via any other method, even on a phone. The only truly comfortable input method is simply writing notebook-style into an app like OneNote, but since I work in a very email- and MS Word-heavy field, this isn't really an option for me. In my case, this means that the Surface in tablet mode is essentially output-only, with the option for very awkward input if it's absolutely required. The other issue with the Surface as a tablet isn't really Microsoft's fault, but it's significant enough to bear mentioning: the selection of apps is very, very limited compared to either of the two big tablet operating systems. The bundled Microsoft apps are all very good, and a few key apps such as Netflix are present, but I struggled to find replacements for roughly three quarters of my regularly used iPad apps. More worryingly, developers don't seem to care at all about the tablet versions of their Windows apps - the Amazon Kindle app on the Windows store, for example, simply doesn't work at all, a known issue with no fix in sight. Of course, one of the biggest advantages of a tablet running a real operating system is that you can simply download the "real" program, right? In some cases this is a perfectly acceptable solution (for example, if you want to read Kindle books on your Surface, you can simply download the standard Windows program) but most programs simply aren't optimized for touch screen input, which makes using them awkward at best. Some programs, like Spotify, don't get along with Windows 10's tablet mode and refuse to show up on your screen unless you exit into desktop mode, and others don't get along with the Surface's very high screen resolution, giving you the choice between a very, very tiny window that's totally unusable with touch input and a larger but bizarrely low-resolution mode. These issues mean that I haven't been able to replace my iPad with the Surface as a daily use tablet. I'm holding onto the hope that as the Surface and other Windows hybrid laptops continue to grow in popularity, developers will start to get their act together in terms of apps, but honestly even if all the apps I wanted were available, I'm not sure that I'd be able to put up with the Surface's awkward size and input options. However, I was more than happy to sell my MacBook in favor of the Surface, and I have nothing but praise for it as a laptop. Overall, if you're looking for a tablet that matches the comfort and app choice of something like the iPad, you should probably look elsewhere, but if you're looking for a very capable and comfortable laptop with some limited tablet functionality, or if you're in a field where pen input is ideal, the Surface is an excellent choice.

1.0 out of 5 stars
By Eric - Reviewed in the United States on November 3, 2017
INSPECT VERY THOROUGHLY UPON RECEIPT!!! Paid for a new Surface but instead got a previously returned defective one!
Hopefully this issue is going to be remedied soon. I ordered this Microsoft Surface as a NEW item. The surface I received is most definitely a used and most likely a returned item due to the defects it has. Although the seller attempted to pass this off as a new item!!! Needless to say I am furious, not only because it took over a month to get to me (deployed overseas w/military) so I don't hold that against the seller or Amazon, this was due to our garbage host country turning off our mail. So finally I get the surface, the box it came in looks old and kinda rough but I figure it's just been sitting in a warehouse possibly for a while. I open the box and start to unpack everything, the plastic sleeve the surface is in has obviously been opened because I can tell the glue has been separated before (I can already tell where this is going and thinking great this laptop I've waited a month for and spent all this money on is going to be a lemon). I take it out and start to inspect it, I find an obviously noticeable scratch on the back (the pop out stand part) so obviously this wasn't shipped from the factory like this. I turn it on and start getting it set up finally up and running, well the windows 10 update keeps failing (and it wasn't my internet connection or anything like that), after getting it set up I start to get my other programs and other stuff up and running on it, well it just never really works like it a new computer should, for some reason random things like clicking on random hyperlinks and other random things just don't work right. So I get on the windows site to get tech support to see if they can pinpoint what may be wrong well I go to log in and then it brings me to my warranty status page and wouldn't you know it there's only about 5 months of the 1 YEAR warranty left on it...now stop me if I'm wrong but the warranty should start the first day you start using it...Oh and the 30 day trial of MS Office has already expired...weird as it was expired the first day I turned the laptop on...hmm. Also now the surface pen has stopped working the top click button still attempts to open Onenote but that's it, I can't use it as a cursor anymore...it's still listed as connected and everything. Also I'm trying to turn off the AWFUL (in my opinion) dang touchpad shortcuts/gestures because every time I move my finger down from the top it minimizes everything, I went online to see how to turn it off and the option to turn it off per the instructions ISN'T THERE and it's driving me NUTS! Long story short this situation sucks because not only is inbound mail extremely backed up now but outbound mail is also turned off...so I can't send it back and I'm being told that even if I send it back I would have to re-order it again at over $100 higher price for some reason since it didn't come from Amazon themselves that since it was an order fulfilled by Amazon they can't just replace it with an actual new one...But I guess that's what I get for ordering a new computer online while on deployment...Needless to say I'm less than pleased with this whole experience. I should have just gone and bought it from Costco like my gut told me to do! I'm really just bummed because I ordered this to replace my old failing laptop which is basically out of commission at this point and anyone who has ever been deployed knows that there isn't much to do besides work, eat, workout and watch movies or do stuff on the computer...well now I basically have two busted computers and am out +$700...Awesome! At least the case UAG case for it the moko keyboard and the OMOTON screen protector are all good products so far! I attached the warranty status page, a picture of the scratched up protective packaging sleeve and the scratch on the back. I really do hope that I am able to get a new one to replace this piece of junk and then I will come back and hopefully give an outstanding review of how the MS Surface actually performs. Til then I hope this get's the attention of someone who will look to remedy this situation...but I have a feeling this won't even get posted...