LG Electronics 65UK6300PUE 65-Inch 4K Ultra HD Smart TV (2018 Model)

2.0 out of 5 stars

By Vaanth - Reviewed in the United States on August 13, 2018

The TV looked good, but died on the second day. LG support is lacking.

I purchased this TV as well as an LG soundbar and 4K Blu-ray player to replace a six year old LG plasma 60" TV that is dying. The TV looks good and was easy to set up including connection to the soundbar. I liked the features, ease of use, picture and user interface and app improvements compared to my old LG. The mounts for tabletop use work, but they are quite minimal. Sadly, this TV started having problems on the second day starting with purple vertical bars on the screen that progressed to multiple color bars ending in no picture or sound. I was on the phone for hours with LG trying to resolve it. Resets and power cycles did not resolve it (not surprisingly). LG's support service is lacking with their referral to non-participating service providers and unreachable providers. After much insistence, my case was apparently escalated, and the issue was to be transferred to LG field support. I was adamantly assured I would be contacted soon on that day. I wasn't. This "support" is unacceptable for this product. The support representatives were friendly though, although the inference that this internal hardware issue might be physical damage as not appreciated (presumably as a way to escape support responsibility). It might otherwise be a good product, but with LG's failure to resolve the issue, I returned the TV and Amazon was good in that process. I do not recommend LG now, particularly if you have to get LG support or service. UPDATE: I received a second TV from Amazon, and so far (four days), it is performing well. As with the other one, setup was easy. It works well with LG's SK6Y soundbar and SPK8-S rear speakers. Playing a regular Blu-ray disk on the connected LG UP875 produces an exceptional upscaled picture. My original review was one star due to the early failure and LG's pathetic response. I have added a star for the performance so far of this second TV. I am concerned that it might fail later and I have to try to deal with LG again.

5.0 out of 5 stars

By AustinBob - Reviewed in the United States on July 27, 2018

Incredible TV....love it!

My last TV purchase was 11yrs ago when we moved into our new house. We just moved again, and even though our OLD TV was working just fine, we decided it was time for something that could handle 4k and offer other features we had read about but never had experienced. The picture on this TV is scary good, like all I could say was WOW and kept calling my wife and kids over to take a look. I added the Wohome sound bar and now the audio matches the picture quality and for only $100 more! What a great tv watching experience, like nothing we have seen before. Thank you LG! Its our very first LG TV and was recommended to me by my brother. He sure gave me a great recommendation!

4.0 out of 5 stars

By Ian - Reviewed in the United States on February 25, 2019

Great tv for the money.

Let’s start out with what I don’t like. The only real issue I have with this tv is that I wish it were a little brighter. I know that at this price point I’m not getting OLED brightness. But the vivid setting is a little too washed out in the blacks to get the level I’m looking for. One minor nitpickey issue is my inability to get this tv connected to my google home minis. Now, for the good.. I never thought that I’d buy a BIG screen tv. Much less one with both hardwire and wireless connectivity, super easy GUI, and enough inputs (ARC included) to do what I need. I like the thin design and the thin bezels along the edge. The sound output is great although it doesn’t compare to the stereo below it. Setup and installation was a snap and the wall mount I purchased installed effortlessly. I wish the power cord was either longer, or was positioned a little better to allow use of one wire channel (if so used) instead of 2. I may try to order a longer cable just to alleviate one channel more easily.

5.0 out of 5 stars

By Joseph M. - Reviewed in the United States on August 14, 2018

I've bought Sony, and Samsung, and Vizio, all were very good, and the LG is joining them.

The LG replaced one of the best TV's I ever had. I had a 15 year old Samsung DLP, but not just a DLP, it was the best DLP ever made. No light bulbs, no spinning mirrors, no moving parts. After 12 or 13 years, it started getting white spots, so I replaced the DLP chip myself and it was great again until the remote, and switches would not respond, So in comes the 65" LG, this is the biggest I've bought so far, the others were 62", and a little smaller. This one is big in the bedroom, it's like being at a drive-in. The color is good, nothing blares out to me in the picture that I could complain about. I should tell you that I know what a good picture should look like, and there are a lot of bad TV out there. The LG has a setup that it takes you through to set it up, that was OK. I got rid of DirecTV, and use DirecTVNow through a 4k FireTV box, and it works really well, and cut my TV bill by 75% . You do have to have Internet to get DirecTVNow, it is a streaming service, but it works really well for me. They gave me 125 channels, and HBO for $55 a month, plus I can record. It's all new, and so far, so good. The LG looked really good on my FireTV, and DirecTVNow, which is an app on the FireTV. I did buy a sound bar with a floor standing woofer, but to be honest, the LG was the first really flat Tv to have decent sound. The sound bar and woofer were a bit better, but not so much that I would cry if I didn't have it. It was a Vizio soundbar I bought in a local club store. The TV box came double boxed by Fedex, and the Fedex guy brought it inside, but wanted to leave it outside and make me bring it in. The TV is light, and you have to put legs on it. each leg takes three screws, and they are labeled A and B, so pay attention, or the Tv might be tipsy on you if you put them on backwards. This TV was bought with a 4 year warranty, yes, it cost a little more, but read the details, they fix it in your home, and if they can't fix it they refund your money, how can you beat that. I keep all my electronics on a UPS battery backup. I live in the lightning belt, and lightening will kill a TV, and many other electronics things very easily. Worse than that, it can cause a hard to find problem, one that many TV repair shops might have trouble fixing. It can even cause multiple problems, making it even harder to fix. I have been on UPS battery backup for 20 years, and yes , I have to replace batteries, and and in some cases I had to replace the UPS, that is way better than having all sorts of problems with my TV's, and other electronics stuff. This LG Tv is a bargain, it is a 2018 model, and supports Google Home, and Amazon Alesis . It has bluetooth to connect to a bluetooth sound bar.. So let me share my experience in the local club store when I bought the sound bar. I asked if any of them come with wire connections to the TV , as well as Bluetooth. I worked in electronics my whole life, and I would rather use wire. In any case, he said no, they all use bluetooth, no wire. So I get it home and open the box and there is an optical cable, a 3,5mm cable, and one other cable, so there was 4 ways to connect that sound bar to my TV, not just Bluetooth. So I used the Toslink optical cable to connect the sound bar, but now, about the TV and the sound bar. I had the center channel working on the optical cable, and before that I had it on the 3.5mm wire to my cell phone to hear what it sounded like. When the TV came on it dropped the woofer, which does connect with Bluetooth to the sound bar. So I turned the TV off, and back on, and that was all it needed, all the sound came on as it should. No hassle, it just did its thing and worked. Their are a lot of apps in this TV, so if you are not fortunate enough to have FireTv with a Prime account, which is awesome, and I highly recommend it, the Tv has a lot of other streaming services built into it. One of them is Amazon, but that way of getting Amazon content, in no way compares to FireTV, but there are many other apps also.. You can also plus a USB thumb drive , or maybe even a usb hard drive into the back of the TV and watch video, pictures and music from it, It works really well. Then there are plenty of HDMI connectors, although I only needed one. The remote does leave a little room to complain, the buttons could have been bigger, especially the ones you would use in the dark. Ok, I can replace the remote with a programmable touch screen, but why should i need to do that? Are you reading this LG, get with it , make a great remote for this great TV. You should be able to get 12 to 14, or more feet from a screen this big, Some people get lemons, some people don't know what a good picture is, and some people just like to complain, try to know the difference when you read reviews.

1.0 out of 5 stars

By Amazon Customer - Reviewed in the United States on September 25, 2018

Cheap tv

I purchased the 65 inch. It came with a broken screen. Got it replaced and had the same issue. These are very cheap quality.