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HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)
HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)
HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)
HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)
HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)
HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)
HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)
HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)

HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)

HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)
HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)
HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)
HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)
HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)
HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)
HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)
HEALGEN Back Massage Gaming Chair with Footrest,PC Computer Video Game Racing Gamer Chair High Back Reclining Executive Ergonomic Desk Office Chair with Headrest Lumbar Support Cushion GM002 (Grey)
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Features

  • √ ERGONOMIC COMFORT:A racing-style gaming chair that provides luxury and comfort,with removable headrest pillow,back massage function and lumbar cushion,whether it's used for intense gaming sessions or long work days.
  • √ ADJUSTABILITY: Reclining between 90 - 155 degrees,adjustable footrest,smooth armrest and seat-height adjustment.Full 360 degrees of swivel rotation enable dynamic movement,all to make an ideal seat.
  • √ PREMIUM MAKE: Integrated metal frame with high density sponge and premium PVC leather (easily cleaned and fade resistant)for years of use.Heavy duty base with 5 smooth -rolling color PU caster wheels,ensures the chair can move smoothly in any direction and protects the floor from scraching.
  • √ DIMESIONS & CAPACITY:Seat Area:16”(w)22”(D),Backrest Area:23”(W)x33”(H),Adjustable Height:3.15”.Maximum Load Capacity:350lbs.
  • √ WE'VE GOT YOUR BACK:Free Returns or Money Back Guarantee for any reason within 30 days; 5 year warranty on the production parts. Any dissatisfaction with our products or service, please contact us immediately

Description

Description: This upgraded back massage gaming chair has lots of adjustability to fit your comfort,as well as tall back, solid construction and amazingly comfortable.Not just a gaming chair but also a lounging chair.The leg-rest gives extra pleasure,adjustable arm-rest made holding the joystick more comfortable.We would recommend this chair for anyone getting into gaming and want to improve any PC gaming experience.This is a gaming chair but you can use it to work, watch a movie even for a nap probably. The back pillow and neck cushion adds to the comfort.It is comfortable especially if you have backache problem.And you will especially appreciated the surprise inclusion of white cotton gloves to prevent your hands from getting dirty during installation. Features: -90-155 degrees tilt -Adjustable height gas-spring cylinder -Heavy duty base with smooth-rolling color caster wheels -Removable headrest pillow and lumbar cushion -Adjustable retractable padded footrest -Adjustable 2-D Arms (up and down/left and right) -360 degree swivel rotation -20 degree rocking function Specifications: -Maximum weight capacity :350 lbs -Chair height:50”-53” -Adjustable Height:3.15” -Seat Area:16”(w)22”(D) -Backrest Area:23”(W)x33”(H) HEALGEN is a collection of high end racing-style chairs designed for office use or by gamers. We are manufacturer direct seller,having the professional invention group and advanced product line,and always on the way of evolving and improving.


Package Dimensions 33 x 25.5 x 13 inches


Item Weight 50.6 pounds


Manufacturer Anji Zijie Import & Export Trading Co., Ltd.


ASIN B07D366CPY


Customer Reviews 4.3 out of 5 stars 247 ratings 4.3 out of 5 stars


Best Sellers Rank #15,607 in Home & Kitchen (See Top 100 in Home & Kitchen) #29 in Video Game Chairs


Is Discontinued By Manufacturer No


Date First Available May 15, 2018


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • √ ERGONOMIC COMFORT:A racing-style gaming chair that provides luxury and comfort,with removable headrest pillow,back massage function and lumbar cushion,whether it's used for intense gaming sessions or long work days.
  • √ ADJUSTABILITY: Reclining between 90 - 155 degrees,adjustable footrest,smooth armrest and seat-height adjustment.Full 360 degrees of swivel rotation enable dynamic movement,all to make an ideal seat.
  • √ PREMIUM MAKE: Integrated metal frame with high density sponge and premium PVC leather (easily cleaned and fade resistant)for years of use.Heavy duty base with 5 smooth -rolling color PU caster wheels,ensures the chair can move smoothly in any direction and protects the floor from scraching.
  • √ DIMESIONS & CAPACITY:Seat Area:16”(w)22”(D),Backrest Area:23”(W)x33”(H),Adjustable Height:3.15”.Maximum Load Capacity:350lbs.
  • √ WE'VE GOT YOUR BACK:Free Returns or Money Back Guarantee for any reason within 30 days; 5 year warranty on the production parts. Any dissatisfaction with our products or service, please contact us immediately

Description

Description: This upgraded back massage gaming chair has lots of adjustability to fit your comfort,as well as tall back, solid construction and amazingly comfortable.Not just a gaming chair but also a lounging chair.The leg-rest gives extra pleasure,adjustable arm-rest made holding the joystick more comfortable.We would recommend this chair for anyone getting into gaming and want to improve any PC gaming experience.This is a gaming chair but you can use it to work, watch a movie even for a nap probably. The back pillow and neck cushion adds to the comfort.It is comfortable especially if you have backache problem.And you will especially appreciated the surprise inclusion of white cotton gloves to prevent your hands from getting dirty during installation. Features: -90-155 degrees tilt -Adjustable height gas-spring cylinder -Heavy duty base with smooth-rolling color caster wheels -Removable headrest pillow and lumbar cushion -Adjustable retractable padded footrest -Adjustable 2-D Arms (up and down/left and right) -360 degree swivel rotation -20 degree rocking function Specifications: -Maximum weight capacity :350 lbs -Chair height:50”-53” -Adjustable Height:3.15” -Seat Area:16”(w)22”(D) -Backrest Area:23”(W)x33”(H) HEALGEN is a collection of high end racing-style chairs designed for office use or by gamers. We are manufacturer direct seller,having the professional invention group and advanced product line,and always on the way of evolving and improving.


Package Dimensions 33 x 25.5 x 13 inches


Item Weight 50.6 pounds


Manufacturer Anji Zijie Import & Export Trading Co., Ltd.


ASIN B07D366CPY


Customer Reviews 4.3 out of 5 stars 247 ratings 4.3 out of 5 stars


Best Sellers Rank #15,607 in Home & Kitchen (See Top 100 in Home & Kitchen) #29 in Video Game Chairs


Is Discontinued By Manufacturer No


Date First Available May 15, 2018


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • √ ERGONOMIC COMFORT:A racing-style gaming chair that provides luxury and comfort,with removable headrest pillow,back massage function and lumbar cushion,whether it's used for intense gaming sessions or long work days.
  • √ ADJUSTABILITY: Reclining between 90 - 155 degrees,adjustable footrest,smooth armrest and seat-height adjustment.Full 360 degrees of swivel rotation enable dynamic movement,all to make an ideal seat.
  • √ PREMIUM MAKE: Integrated metal frame with high density sponge and premium PVC leather (easily cleaned and fade resistant)for years of use.Heavy duty base with 5 smooth -rolling color PU caster wheels,ensures the chair can move smoothly in any direction and protects the floor from scraching.
  • √ DIMESIONS & CAPACITY:Seat Area:16”(w)22”(D),Backrest Area:23”(W)x33”(H),Adjustable Height:3.15”.Maximum Load Capacity:350lbs.
  • √ WE'VE GOT YOUR BACK:Free Returns or Money Back Guarantee for any reason within 30 days; 5 year warranty on the production parts. Any dissatisfaction with our products or service, please contact us immediately

Description

Description: This upgraded back massage gaming chair has lots of adjustability to fit your comfort,as well as tall back, solid construction and amazingly comfortable.Not just a gaming chair but also a lounging chair.The leg-rest gives extra pleasure,adjustable arm-rest made holding the joystick more comfortable.We would recommend this chair for anyone getting into gaming and want to improve any PC gaming experience.This is a gaming chair but you can use it to work, watch a movie even for a nap probably. The back pillow and neck cushion adds to the comfort.It is comfortable especially if you have backache problem.And you will especially appreciated the surprise inclusion of white cotton gloves to prevent your hands from getting dirty during installation. Features: -90-155 degrees tilt -Adjustable height gas-spring cylinder -Heavy duty base with smooth-rolling color caster wheels -Removable headrest pillow and lumbar cushion -Adjustable retractable padded footrest -Adjustable 2-D Arms (up and down/left and right) -360 degree swivel rotation -20 degree rocking function Specifications: -Maximum weight capacity :350 lbs -Chair height:50”-53” -Adjustable Height:3.15” -Seat Area:16”(w)22”(D) -Backrest Area:23”(W)x33”(H) HEALGEN is a collection of high end racing-style chairs designed for office use or by gamers. We are manufacturer direct seller,having the professional invention group and advanced product line,and always on the way of evolving and improving.


Package Dimensions 33 x 25.5 x 13 inches


Item Weight 50.6 pounds


Manufacturer Anji Zijie Import & Export Trading Co., Ltd.


ASIN B07D366CPY


Customer Reviews 4.3 out of 5 stars 247 ratings 4.3 out of 5 stars


Best Sellers Rank #15,607 in Home & Kitchen (See Top 100 in Home & Kitchen) #29 in Video Game Chairs


Is Discontinued By Manufacturer No


Date First Available May 15, 2018


abunda_amazon_reviews I bought this product because I wanted a chair similar to the DXracer but at a more acceptable price point. This chair blew my expectations away. I was expecting something similar, but cheaper quality. To my surprise, this chair may even be better quality! I sat in my friend’s (who is a professional league of legends player) chair, and was instantly inspired to purchase one. Once I seen the price, I searched for an alternative because, ashamedly, I could not afford that price point. I am so happy I found this chair because it honestly feels better than my friends! The leather seems softer and it feels like it’s more adjustable. I don’t mean to compare it because I know it is it’s own product, but I feel the comparison is appropriate because of how similar in build the chairs are. I would personally recommend this product, especially based on the criteria that I wanted!;;Reviewed in the United States on May 19, 2019;;5.0 out of 5 stars;;Comparable (and better IMO) to DXracer;;Jackie Cash;;;Updated Review When the package arrived the box was damaged and there was no instruction manual to put it together. However, the company quickly contacted me and helped to make up for this. The chair itself seems good quality and is very comfortable.;;Reviewed in the United States on October 17, 2018;;4.0 out of 5 stars;;May update review;;James226;;;3/30 - I received my chair today and was happy for the quick turnaround after ordering since I need it as an office chair because of being quarantined and working at home. The only problem is as I was almost through putting it all together I found that there was a problem with the angle adjusters. The left side is missing some holes on the seat cushion and on the backrest. That does not make any sense and will not keep it stable! I can't find anyone to contact via customer service! Also as soon as I pulled out one of the back pillows the band popped off and I hadn't even tried to attach it yet. I'm really hoping somebody can help me with these issues because at this point I need a chair and it was very heavy to bring into an upstairs apartment!! UPDATE!! After communicating with Customer Service a few times they helped me figure out what I was doing wrong on the side of the chair, and it is all good now! The head pillow did rip, so they did say they are sending me a new one, so that is great. Otherwise, I am on day two of using it and it is pretty comfortable and good for my back.;;Reviewed in the United States on March 30, 2020;;4.0 out of 5 stars;;Please help! - - Customer Service was helpful!;;Bridget Horan;;;I bought this chair as a Christmas gift for my fiance. When it arrived, I quickly wrapped the large box and put it under the tree. Today when he opened it and started to assemble it, we realized that one of the armrests was very bent and it affected the way the armrest adjusted. Disappointed and thinking I'd have to cram the (huge, already mostly assembled) chair back into the cardboard box, I sent an exchange request to the seller in hopes that I could simply get a replacement part, but assuming that would not be the case. I figured that I wouldn't hear back until Wednesday at the earliest, as many people are likely spending time with their families today and tomorrow. Instead, I got an email back not even an hour later that the seller could replace just the part for me, without having to return the whole chair. As for the chair itself, fiance absolutely loves it and says it seems very comfortable. He is 6 feet tall and just under 200lbs, and this chair works perfectly for him.;;Reviewed in the United States on December 24, 2018;;5.0 out of 5 stars;;Great chair AND courteous service!!;;Julia;;;Inspite of being around 50 lbs, this item was delivered on timely fashion being properly wrapped with a layer of foam. It took me some time to assemble, but once I get it done, this chair looked great as a gaming chair. The red and black color exactly matched my laptop color, and I get good vibes sitting in this chair. This feels so wonderful that I cant even explain. Because of reclining function with lumbar cushion, I can just sit on this chair playing games all day without backpain. I can change the rotating tension easily, so i feel more relaxed sitting on this. The leg-rest gives extra pleasure. Adjustable arm-rest made holding the joystick more comfortable. The quality of this product seems durable, at least for now. For the price, I personally think this is a great deal!;;Reviewed in the United States on August 27, 2018;;5.0 out of 5 stars;;Timely delivered; comfortable once assembled; good quality material used and looks durable;;Ace Ess;;;My first impressions of the chair are that it seems like a great chair, was extremely easy to put together, and a really great price compared to similar chairs. My only complaint is the massage feature, which was one of the primary reasons I chose this chair. It really just buzzes in multiple patterns, it is not like other most other massage products where bearing are rolled on your back. All in all the chair is great and worth the price, but if you are looking specifically for a massage feature you should look elsewhere.;;Reviewed in the United States on May 24, 2019;;4.0 out of 5 stars;;Great chair.... massage feature a bit disappointing.;;Holly Wixon;;;***REVIEW UPDATE*** Problem -SOLVED very quick by the seller. I contact seller and they solve problem very fast, they were very professional and efficient to solve the problem.It's very firm and very well done, and probably a good chair for somebody with 220lb. ________________________________________________________ I wait for 5 days even with a prime account to receive it, then when I put it together I realize is not coming with a vibration pillow as the advertisement said. Over all the chair is not what I expect, definitely not for big people, sit size is 19" and the 2 wings or flaps on the side of the chair are not soft and no cushion at all, very hard and uncomfortable on the side of my legs. It's very firm and probably a good chair for somebody with 190lb, probably a very skinny teenager... Hope this review help other to make the right decision.;;Reviewed in the United States on August 8, 2018;;5.0 out of 5 stars;;False Advertisement - REVIEW UPDATED;;Sergio R.

Shipping

This product includes free shipping to all US addresses.


Delivery

Orders placed now will arrive in 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Top Amazon Reviews


5.0 out of 5 stars
By Jackie Cash - Reviewed in the United States on May 19, 2019
Comparable (and better IMO) to DXracer
I bought this product because I wanted a chair similar to the DXracer but at a more acceptable price point. This chair blew my expectations away. I was expecting something similar, but cheaper quality. To my surprise, this chair may even be better quality! I sat in my friend’s (who is a professional league of legends player) chair, and was instantly inspired to purchase one. Once I seen the price, I searched for an alternative because, ashamedly, I could not afford that price point. I am so happy I found this chair because it honestly feels better than my friends! The leather seems softer and it feels like it’s more adjustable. I don’t mean to compare it because I know it is it’s own product, but I feel the comparison is appropriate because of how similar in build the chairs are. I would personally recommend this product, especially based on the criteria that I wanted!

4.0 out of 5 stars
By James226 - Reviewed in the United States on October 17, 2018
May update review
Updated Review When the package arrived the box was damaged and there was no instruction manual to put it together. However, the company quickly contacted me and helped to make up for this. The chair itself seems good quality and is very comfortable.

4.0 out of 5 stars
By Bridget Horan - Reviewed in the United States on March 30, 2020
Please help! - - Customer Service was helpful!
3/30 - I received my chair today and was happy for the quick turnaround after ordering since I need it as an office chair because of being quarantined and working at home. The only problem is as I was almost through putting it all together I found that there was a problem with the angle adjusters. The left side is missing some holes on the seat cushion and on the backrest. That does not make any sense and will not keep it stable! I can't find anyone to contact via customer service! Also as soon as I pulled out one of the back pillows the band popped off and I hadn't even tried to attach it yet. I'm really hoping somebody can help me with these issues because at this point I need a chair and it was very heavy to bring into an upstairs apartment!! UPDATE!! After communicating with Customer Service a few times they helped me figure out what I was doing wrong on the side of the chair, and it is all good now! The head pillow did rip, so they did say they are sending me a new one, so that is great. Otherwise, I am on day two of using it and it is pretty comfortable and good for my back.

5.0 out of 5 stars
By Julia - Reviewed in the United States on December 24, 2018
Great chair AND courteous service!!
I bought this chair as a Christmas gift for my fiance. When it arrived, I quickly wrapped the large box and put it under the tree. Today when he opened it and started to assemble it, we realized that one of the armrests was very bent and it affected the way the armrest adjusted. Disappointed and thinking I'd have to cram the (huge, already mostly assembled) chair back into the cardboard box, I sent an exchange request to the seller in hopes that I could simply get a replacement part, but assuming that would not be the case. I figured that I wouldn't hear back until Wednesday at the earliest, as many people are likely spending time with their families today and tomorrow. Instead, I got an email back not even an hour later that the seller could replace just the part for me, without having to return the whole chair. As for the chair itself, fiance absolutely loves it and says it seems very comfortable. He is 6 feet tall and just under 200lbs, and this chair works perfectly for him.

5.0 out of 5 stars
By Ace Ess - Reviewed in the United States on August 27, 2018
Timely delivered; comfortable once assembled; good quality material used and looks durable
Inspite of being around 50 lbs, this item was delivered on timely fashion being properly wrapped with a layer of foam. It took me some time to assemble, but once I get it done, this chair looked great as a gaming chair. The red and black color exactly matched my laptop color, and I get good vibes sitting in this chair. This feels so wonderful that I cant even explain. Because of reclining function with lumbar cushion, I can just sit on this chair playing games all day without backpain. I can change the rotating tension easily, so i feel more relaxed sitting on this. The leg-rest gives extra pleasure. Adjustable arm-rest made holding the joystick more comfortable. The quality of this product seems durable, at least for now. For the price, I personally think this is a great deal!

4.0 out of 5 stars
By Holly Wixon - Reviewed in the United States on May 24, 2019
Great chair.... massage feature a bit disappointing.
My first impressions of the chair are that it seems like a great chair, was extremely easy to put together, and a really great price compared to similar chairs. My only complaint is the massage feature, which was one of the primary reasons I chose this chair. It really just buzzes in multiple patterns, it is not like other most other massage products where bearing are rolled on your back. All in all the chair is great and worth the price, but if you are looking specifically for a massage feature you should look elsewhere.

5.0 out of 5 stars
By Sergio R. - Reviewed in the United States on August 8, 2018
False Advertisement - REVIEW UPDATED
***REVIEW UPDATE*** Problem -SOLVED very quick by the seller. I contact seller and they solve problem very fast, they were very professional and efficient to solve the problem.It's very firm and very well done, and probably a good chair for somebody with 220lb. ________________________________________________________ I wait for 5 days even with a prime account to receive it, then when I put it together I realize is not coming with a vibration pillow as the advertisement said. Over all the chair is not what I expect, definitely not for big people, sit size is 19" and the 2 wings or flaps on the side of the chair are not soft and no cushion at all, very hard and uncomfortable on the side of my legs. It's very firm and probably a good chair for somebody with 190lb, probably a very skinny teenager... Hope this review help other to make the right decision.

Recent Reviews


5.0 out of 5 stars
By Jackie Cash - Reviewed in the United States on May 19, 2019
Comparable (and better IMO) to DXracer
I bought this product because I wanted a chair similar to the DXracer but at a more acceptable price point. This chair blew my expectations away. I was expecting something similar, but cheaper quality. To my surprise, this chair may even be better quality! I sat in my friend’s (who is a professional league of legends player) chair, and was instantly inspired to purchase one. Once I seen the price, I searched for an alternative because, ashamedly, I could not afford that price point. I am so happy I found this chair because it honestly feels better than my friends! The leather seems softer and it feels like it’s more adjustable. I don’t mean to compare it because I know it is it’s own product, but I feel the comparison is appropriate because of how similar in build the chairs are. I would personally recommend this product, especially based on the criteria that I wanted!

4.0 out of 5 stars
By James226 - Reviewed in the United States on October 17, 2018
May update review
Updated Review When the package arrived the box was damaged and there was no instruction manual to put it together. However, the company quickly contacted me and helped to make up for this. The chair itself seems good quality and is very comfortable.

4.0 out of 5 stars
By Bridget Horan - Reviewed in the United States on March 30, 2020
Please help! - - Customer Service was helpful!
3/30 - I received my chair today and was happy for the quick turnaround after ordering since I need it as an office chair because of being quarantined and working at home. The only problem is as I was almost through putting it all together I found that there was a problem with the angle adjusters. The left side is missing some holes on the seat cushion and on the backrest. That does not make any sense and will not keep it stable! I can't find anyone to contact via customer service! Also as soon as I pulled out one of the back pillows the band popped off and I hadn't even tried to attach it yet. I'm really hoping somebody can help me with these issues because at this point I need a chair and it was very heavy to bring into an upstairs apartment!! UPDATE!! After communicating with Customer Service a few times they helped me figure out what I was doing wrong on the side of the chair, and it is all good now! The head pillow did rip, so they did say they are sending me a new one, so that is great. Otherwise, I am on day two of using it and it is pretty comfortable and good for my back.

5.0 out of 5 stars
By Julia - Reviewed in the United States on December 24, 2018
Great chair AND courteous service!!
I bought this chair as a Christmas gift for my fiance. When it arrived, I quickly wrapped the large box and put it under the tree. Today when he opened it and started to assemble it, we realized that one of the armrests was very bent and it affected the way the armrest adjusted. Disappointed and thinking I'd have to cram the (huge, already mostly assembled) chair back into the cardboard box, I sent an exchange request to the seller in hopes that I could simply get a replacement part, but assuming that would not be the case. I figured that I wouldn't hear back until Wednesday at the earliest, as many people are likely spending time with their families today and tomorrow. Instead, I got an email back not even an hour later that the seller could replace just the part for me, without having to return the whole chair. As for the chair itself, fiance absolutely loves it and says it seems very comfortable. He is 6 feet tall and just under 200lbs, and this chair works perfectly for him.

5.0 out of 5 stars
By Ace Ess - Reviewed in the United States on August 27, 2018
Timely delivered; comfortable once assembled; good quality material used and looks durable
Inspite of being around 50 lbs, this item was delivered on timely fashion being properly wrapped with a layer of foam. It took me some time to assemble, but once I get it done, this chair looked great as a gaming chair. The red and black color exactly matched my laptop color, and I get good vibes sitting in this chair. This feels so wonderful that I cant even explain. Because of reclining function with lumbar cushion, I can just sit on this chair playing games all day without backpain. I can change the rotating tension easily, so i feel more relaxed sitting on this. The leg-rest gives extra pleasure. Adjustable arm-rest made holding the joystick more comfortable. The quality of this product seems durable, at least for now. For the price, I personally think this is a great deal!

4.0 out of 5 stars
By Holly Wixon - Reviewed in the United States on May 24, 2019
Great chair.... massage feature a bit disappointing.
My first impressions of the chair are that it seems like a great chair, was extremely easy to put together, and a really great price compared to similar chairs. My only complaint is the massage feature, which was one of the primary reasons I chose this chair. It really just buzzes in multiple patterns, it is not like other most other massage products where bearing are rolled on your back. All in all the chair is great and worth the price, but if you are looking specifically for a massage feature you should look elsewhere.

5.0 out of 5 stars
By Sergio R. - Reviewed in the United States on August 8, 2018
False Advertisement - REVIEW UPDATED
***REVIEW UPDATE*** Problem -SOLVED very quick by the seller. I contact seller and they solve problem very fast, they were very professional and efficient to solve the problem.It's very firm and very well done, and probably a good chair for somebody with 220lb. ________________________________________________________ I wait for 5 days even with a prime account to receive it, then when I put it together I realize is not coming with a vibration pillow as the advertisement said. Over all the chair is not what I expect, definitely not for big people, sit size is 19" and the 2 wings or flaps on the side of the chair are not soft and no cushion at all, very hard and uncomfortable on the side of my legs. It's very firm and probably a good chair for somebody with 190lb, probably a very skinny teenager... Hope this review help other to make the right decision.