Char-Broil 463377319 Performance 4-Burner Cart Style Liquid Propane Gas Grill, Stainless Steel

4.0 out of 5 stars

By Eric S - Reviewed in the United States on July 16, 2019

Cooks well, materials slightly less than optimal.

The Charbroil model I ordered, which is apparently an Amazon exclusive, perfectly fit my needs on paper. I was upgrading(?) from an old Ducane 3 burner that had just basically rusted out, and couldn't be salvaged. When I first received the grill, it arrived in a large box, which was partially open. I put it on my hand truck, wheeled it to the backyard, and unfortunately had to wait a few days before digging in to build it. Upon unboxing the product, I didn't notice anything wrong, and was excited to get started on the project. After opening the manual, and getting to step 1, I realized the one of the MAJOR pieces (the left support frame) had been bent during shipping, and there was no possible way to continue assembly. Very disappointing. I called Charbroil, and left a message for their customer service (of course, it was after hours) and expected more frustration to come. Surprisingly to me, they called the next day, and we worked out to register the product, and send me a replacement part. Great - more waiting. It arrived 3 business days later, and was the correct part. I finally got some time to assemble this thing and I have 2 first impressions versus the Ducane it is replacing: The firebox and shelves are WAY more flimsy, using a thinner gauge steel by a fairly wide variance. To the point where I would say that the shelves, if they were holding your utensils, probably couldn't handle much more weight. The instructions say "do not use more than 10lbs on this shelf" so, your mileage may vary. I am used to some pretty sturdy shelves, so this was disappointing. The firebox, I finally discovered, is also bent. Probably from shipping. In fact, the torsion on the stainless steel is preventing the grill from closing flush with the base. Is that driving me nuts? Yes...yes it is. Does Charbroil need to improve its packing to prevent this? Yes it does. Would I pay a little more for a unit that had some better designed shelves? Probably. The saving grace is that it heats up well, the grate is excellent so far, and food cooks evenly. So, I give it an overall 4 stars. It feels like for the money spent, I am getting decent value. If this is all your budget can handle, go for it. Again, i would have liked the components to be slightly sturdier, but at the price point, I like it. Just dont love it. Good luck.

5.0 out of 5 stars

By cd - Reviewed in the United States on May 12, 2019

GREAT GRILL...glad I grabbed it when on sale for $199.

I put it together by myself.... 40+ yr old lady. I didn't understand one picture on step 11...how to attach piece M...I used a youtube video to see what the heck the pic was showing. The video was way more helpful than that photo in the manual. All the rest of the steps in the manual were easy for me to understand and do. I used it for the first time to grill hot dogs to celebrate Mother's Day. The grill did a great job! Can't wait to grill lots more on there this summer.

4.0 out of 5 stars

By Nick - Reviewed in the United States on December 8, 2019

A mostly good "budget" grill.

Pretty good grill. No problems assembling. Couple issues with it though. First, when it comes originally, it's a nice stainless steel finish. But after one or two uses, the top of the lid around the thermometer now looks heat-tempered (a brownish color). Not so pretty anymore. Second, the grills themselves don't fit tightly enough. There is maybe a centimeter of play or a little less. So when you try to clean it with a stainless steel brush, the grills wriggle and bang around. Very noisy and annoying. Third, the grill is not exactly light-weight, but also not exactly medium-weight either. With a grill cover on it, it blew over during some gusty fall winds, onto our concrete patio. I just wonder if that might not have happened if it were made a little more sturdy / heavy. At least though, there doesn't seem to be any physical damage at all to the grill from the fall. Probably can attribute that to the grill cover though, which prevented scratches on the handle, etc. Four, the left side burner lid doesn't sit flush with the rest of the left table top. It actually rests on the burner wireframe that are supposed to hold up any pots or pans, instead of a dedicated lid stop. Five, the left and right side tables are made of stainless steel also, which I suppose looks well enough, but if you are putting things on it, I would expect it to get scratched up pretty easily. I have been gentle with it but already see a little rust forming in a semicircle pattern from what was probably a dish or something. Six, it did not come with any hooks on the sides to hang tongs, brushes, etc (which is NECESSARY because you don't want to actually use the shelves because you'll scratch them). So I had to buy after-market attachments from other vendors.

1.0 out of 5 stars

By iloveamazon - Reviewed in the United States on March 7, 2020

lighter broke after it rained once

didn't realize this was designed to be used indoors only. The lighter stopped working after it rained once. I went to take out the battery, there is water inside. Customer support said they can ship me a new one but can't guarantee it won't break again. Very disappointed. Also feels flimsy, if you pull by the side, only a couple of screws are connecting to the main part of the grill. also the grill consists of 3 metal plates, they don't fill the space all the way, so when you brush on the grill, it gets super loud when them crashing into one another. Fire is supposed to be even but after using for two months, the fire closest to you is definitely way stronger than the rest of the grill. Do NOT buy this!!!

1.0 out of 5 stars

By SJKK - Reviewed in the United States on December 7, 2019

very poor quality and there is no after service fron amazon side

poor quality. very weak one of part in the back it came crumpled and the drawer didn't fit and amazon simply said that the only solution would be to return it after I spent 2 hours assembling it. nor would it be possible to disassemble and return this item so heavy and large to a ups store. bad experience. I will throw away. Im attaching images of both sides to show how it should be (one is correct and another is defectuve side one)

5.0 out of 5 stars

By Dee - Reviewed in the United States on May 11, 2019

Perfect One for Summer ! No doubt

The instructions to assemble are awesome and crisp. I love this one but I felt not so sturdy. Can’t complain anything for now- easy to clean.

5.0 out of 5 stars

By Denis Cole - Reviewed in the United States on June 6, 2019

Best grill I have ever had

My wife got me this for our anniversary. In terms of pros, this is the nicest grill I have ever owned. The thermometer allows me to make sure my grill is at my ideal temperature. I also love the fact that the grated on the inside leave that traditional grill line through my meat. The only con I have with it is that putting it together kind of sucked. Definitely have a second person if available, but I put it together alone so I am sure you can.