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Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB

Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB

Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
Acer Nitro 7 Gaming Laptop, 15.6" Full HD IPS Display, 9th Gen Intel i7-9750H, GeForce GTX 1650 4GB, 16GB DDR4, 512GB PCIe NVMe SSD, Backlit Keyboard, AN715-51-752B, 16GB / 512GB
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Features

  • 9th Generation Intel Core i7-9750H 6-Core Processor (Up to 4.5GHz) with Windows 10 Home 64 Bit
  • NVIDIA GeForce GTX 1650 Graphics with 4 GB of dedicated GDDR5 VRAM
  • 15.6" Full HD (1920 x 1080) Widescreen LED-backlit IPS display (300nit Brightness & 72% NTSC )
  • 16GB DDR4 Memory, 512GB PCIe NVMe SSD (2 x PCIe M.2 Slots | 1 Slot Open for Easy Upgrades) & 1 - Available Hard Drive Bay
  • Backlit Keyboard | LAN: 10/100/1000 Gigabit Ethernet LAN (RJ-45 port) | Wireless: Intel Wireless-AC 9560 802.11ac Gigabit WiFi

Description

Acer Nitro 7 AN715-51-752B Gaming Laptop comes with these high level specs: 9th Generation Intel Core i7-9750H 6-Core Processor 2.6GHz with Turbo Boost Technology up to 4.5GHz, 15.6" Full HD (1920 x 1080) widescreen LED-backlit IPS display, 16:9 aspect ratio, 300nit Brightness, 72% NTSC, NVIDIA GeForce GTX 1650 with 4GB of dedicated GDDR5 VRAM, 16GB DDR4 Memory, 512GB PCIe NVMe SSD (2 x PCIe M.2 Slots | 1 Slot Available), 1 - Available Hard Drive Bay, Waves MaxxAudio sound technology, featuring MaxxBass, MaxxVolume, MaxxDialog, Acer True Harmony Technology, Two Built-in Stereo Speakers, Acer Purified.Voice technology with two built-in microphones, Intel Wireless-AC 9560 802.11ac Gigabit WiFi which can deliver up to 1.73Gbps throughput when using 160Mhz channels (Dual-Band 2.4GHz and 5GHz), 10/100/1000 Gigabit Ethernet LAN (RJ-45 port), Bluetooth 5.0, HD Webcam (1280 x 720) supporting Super High Dynamic Range (SHDR), 1 - USB 3.1 Type C Gen 1 port (up to 5 Gbps), 2 - USB 3.1 Gen 1 Ports (One with Power-off Charging), 1 - USB 2.0 port, 1 - HDMI 2.0 Port with HDCP Support, Backlit Keyboard, Lithium Ion Battery, Up to 7-hours Battery Life, 5.51 lbs. | 2.5 kg (system unit only) (NH.Q5FAA.002)


Standing screen display size 15.6 Inches


Max Screen Resolution 1920 x 1080


Memory Speed 4.5 GHz


Graphics Coprocessor NVIDIA GeForce GTX 1650


Chipset Brand NVIDIA


Card Description GTX 1650


Graphics Card Ram Size 4 GB


Wireless Type 802.11ac


Number of USB 2.0 Ports 1


Number of USB 3.0 Ports 3


Brand Acer


Series AN715-51-752B


Item model number AN715-51-752B


Hardware Platform Unknown


Operating System Windows 10 Home


Item Weight 6 pounds


Product Dimensions 14.31 x 10.22 x 0.78 inches


Item Dimensions LxWxH 14.31 x 10.22 x 0.78 inches


Processor Brand Intel


Processor Count 6


Computer Memory Type Unknown


Flash Memory Size 512


Hard Drive Interface Solid State


Hard Drive Rotational Speed 0.01 RPM


Batteries 1 Lithium ion batteries required. (included)


ASIN B07QWVDPQT


Customer Reviews 4.3 out of 5 stars 114 ratings 4.3 out of 5 stars


Best Sellers Rank #16,995 in Computers & Accessories (See Top 100 in Computers & Accessories) #2,566 in Traditional Laptop Computers


Date First Available May 1, 2019


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • 9th Generation Intel Core i7-9750H 6-Core Processor (Up to 4.5GHz) with Windows 10 Home 64 Bit
  • NVIDIA GeForce GTX 1650 Graphics with 4 GB of dedicated GDDR5 VRAM
  • 15.6" Full HD (1920 x 1080) Widescreen LED-backlit IPS display (300nit Brightness & 72% NTSC )
  • 16GB DDR4 Memory, 512GB PCIe NVMe SSD (2 x PCIe M.2 Slots | 1 Slot Open for Easy Upgrades) & 1 - Available Hard Drive Bay
  • Backlit Keyboard | LAN: 10/100/1000 Gigabit Ethernet LAN (RJ-45 port) | Wireless: Intel Wireless-AC 9560 802.11ac Gigabit WiFi

Description

Acer Nitro 7 AN715-51-752B Gaming Laptop comes with these high level specs: 9th Generation Intel Core i7-9750H 6-Core Processor 2.6GHz with Turbo Boost Technology up to 4.5GHz, 15.6" Full HD (1920 x 1080) widescreen LED-backlit IPS display, 16:9 aspect ratio, 300nit Brightness, 72% NTSC, NVIDIA GeForce GTX 1650 with 4GB of dedicated GDDR5 VRAM, 16GB DDR4 Memory, 512GB PCIe NVMe SSD (2 x PCIe M.2 Slots | 1 Slot Available), 1 - Available Hard Drive Bay, Waves MaxxAudio sound technology, featuring MaxxBass, MaxxVolume, MaxxDialog, Acer True Harmony Technology, Two Built-in Stereo Speakers, Acer Purified.Voice technology with two built-in microphones, Intel Wireless-AC 9560 802.11ac Gigabit WiFi which can deliver up to 1.73Gbps throughput when using 160Mhz channels (Dual-Band 2.4GHz and 5GHz), 10/100/1000 Gigabit Ethernet LAN (RJ-45 port), Bluetooth 5.0, HD Webcam (1280 x 720) supporting Super High Dynamic Range (SHDR), 1 - USB 3.1 Type C Gen 1 port (up to 5 Gbps), 2 - USB 3.1 Gen 1 Ports (One with Power-off Charging), 1 - USB 2.0 port, 1 - HDMI 2.0 Port with HDCP Support, Backlit Keyboard, Lithium Ion Battery, Up to 7-hours Battery Life, 5.51 lbs. | 2.5 kg (system unit only) (NH.Q5FAA.002)


Standing screen display size 15.6 Inches


Max Screen Resolution 1920 x 1080


Memory Speed 4.5 GHz


Graphics Coprocessor NVIDIA GeForce GTX 1650


Chipset Brand NVIDIA


Card Description GTX 1650


Graphics Card Ram Size 4 GB


Wireless Type 802.11ac


Number of USB 2.0 Ports 1


Number of USB 3.0 Ports 3


Brand Acer


Series AN715-51-752B


Item model number AN715-51-752B


Hardware Platform Unknown


Operating System Windows 10 Home


Item Weight 6 pounds


Product Dimensions 14.31 x 10.22 x 0.78 inches


Item Dimensions LxWxH 14.31 x 10.22 x 0.78 inches


Processor Brand Intel


Processor Count 6


Computer Memory Type Unknown


Flash Memory Size 512


Hard Drive Interface Solid State


Hard Drive Rotational Speed 0.01 RPM


Batteries 1 Lithium ion batteries required. (included)


ASIN B07QWVDPQT


Customer Reviews 4.3 out of 5 stars 114 ratings 4.3 out of 5 stars


Best Sellers Rank #16,995 in Computers & Accessories (See Top 100 in Computers & Accessories) #2,566 in Traditional Laptop Computers


Date First Available May 1, 2019


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • 9th Generation Intel Core i7-9750H 6-Core Processor (Up to 4.5GHz) with Windows 10 Home 64 Bit
  • NVIDIA GeForce GTX 1650 Graphics with 4 GB of dedicated GDDR5 VRAM
  • 15.6" Full HD (1920 x 1080) Widescreen LED-backlit IPS display (300nit Brightness & 72% NTSC )
  • 16GB DDR4 Memory, 512GB PCIe NVMe SSD (2 x PCIe M.2 Slots | 1 Slot Open for Easy Upgrades) & 1 - Available Hard Drive Bay
  • Backlit Keyboard | LAN: 10/100/1000 Gigabit Ethernet LAN (RJ-45 port) | Wireless: Intel Wireless-AC 9560 802.11ac Gigabit WiFi

Description

Acer Nitro 7 AN715-51-752B Gaming Laptop comes with these high level specs: 9th Generation Intel Core i7-9750H 6-Core Processor 2.6GHz with Turbo Boost Technology up to 4.5GHz, 15.6" Full HD (1920 x 1080) widescreen LED-backlit IPS display, 16:9 aspect ratio, 300nit Brightness, 72% NTSC, NVIDIA GeForce GTX 1650 with 4GB of dedicated GDDR5 VRAM, 16GB DDR4 Memory, 512GB PCIe NVMe SSD (2 x PCIe M.2 Slots | 1 Slot Available), 1 - Available Hard Drive Bay, Waves MaxxAudio sound technology, featuring MaxxBass, MaxxVolume, MaxxDialog, Acer True Harmony Technology, Two Built-in Stereo Speakers, Acer Purified.Voice technology with two built-in microphones, Intel Wireless-AC 9560 802.11ac Gigabit WiFi which can deliver up to 1.73Gbps throughput when using 160Mhz channels (Dual-Band 2.4GHz and 5GHz), 10/100/1000 Gigabit Ethernet LAN (RJ-45 port), Bluetooth 5.0, HD Webcam (1280 x 720) supporting Super High Dynamic Range (SHDR), 1 - USB 3.1 Type C Gen 1 port (up to 5 Gbps), 2 - USB 3.1 Gen 1 Ports (One with Power-off Charging), 1 - USB 2.0 port, 1 - HDMI 2.0 Port with HDCP Support, Backlit Keyboard, Lithium Ion Battery, Up to 7-hours Battery Life, 5.51 lbs. | 2.5 kg (system unit only) (NH.Q5FAA.002)


Standing screen display size 15.6 Inches


Max Screen Resolution 1920 x 1080


Memory Speed 4.5 GHz


Graphics Coprocessor NVIDIA GeForce GTX 1650


Chipset Brand NVIDIA


Card Description GTX 1650


Graphics Card Ram Size 4 GB


Wireless Type 802.11ac


Number of USB 2.0 Ports 1


Number of USB 3.0 Ports 3


Brand Acer


Series AN715-51-752B


Item model number AN715-51-752B


Hardware Platform Unknown


Operating System Windows 10 Home


Item Weight 6 pounds


Product Dimensions 14.31 x 10.22 x 0.78 inches


Item Dimensions LxWxH 14.31 x 10.22 x 0.78 inches


Processor Brand Intel


Processor Count 6


Computer Memory Type Unknown


Flash Memory Size 512


Hard Drive Interface Solid State


Hard Drive Rotational Speed 0.01 RPM


Batteries 1 Lithium ion batteries required. (included)


ASIN B07QWVDPQT


Customer Reviews 4.3 out of 5 stars 114 ratings 4.3 out of 5 stars


Best Sellers Rank #16,995 in Computers & Accessories (See Top 100 in Computers & Accessories) #2,566 in Traditional Laptop Computers


Date First Available May 1, 2019


abunda_amazon_reviews My rating is due to issues with the laptop and Acers customer service department. I bought the Nitro 7 laptop ($1200) and it worked great, for a week. Then it stopped charging. I contacted amazon, and was transferred to Acer for assistance. The first time I got ahold of a women who I spent 40 minutes on the line, only to be told it would be 3-5 days before I would get a new charger. After not receiving any follow up email about our conversation, I called again two days later. The gentlemen on the phone updated my contact information because she had inputted it incorrectly, but also told me that there was no tracking number associated with my account. He said that he would work to correct this, but that it would take 1-2 days to approve the request, and then 3-8 days to receive the charger. I spent $1200 on a laptop I cannot use, and will not be able to use for at least a week. The time it’s been down will be longer than I had it working. This new charger may not solve the problem either, it could be the laptop, but I won’t know that until the charger gets here, so I could potentially be waiting weeks for a operating laptop. This is the worst customer service I have experienced with company in this field. I am very disappointed with Acer, this is not how customers should be treated.;;Reviewed in the United States on July 26, 2019;;2.0 out of 5 stars;;Technical problems and Acer customer service.;;Caity Hefner;;;My 10 year old son saved up for this laptop for a year. We finally ordered it on cyber Monday. It worked for three weeks and then stopped charging. Honestly, the charger itself looks like an aftermarket charger (not Acer) even though the product was “new.” All of our other laptops have a branded charging cord. This one is cheap and not branded. Display is crisp and clear. Backlit keys are cool. Boots up fast (or did before the battery died and it wouldn’t charge). We will see if the replacement that we have to wait weeks for will have the same issue.;;Reviewed in the United States on December 27, 2019;;1.0 out of 5 stars;;Battery won’t charge after using for three weeks;;Danielle Lavin-Loucks;;;Firstly I appreciate the fact that I received a Internatinal adapter with 110-230v. This allowed me to use the laptop straight out of the box. The build is really good and it looks strong. The backlit keyword looks great. Laptop screen is 1080p so YouTube videos are great to watch. I upgraded it by adding a 2 TB SSHD on my own and I didn’t need to do any BIOS setup or changes. Overall it’s a great laptop for software development (my primary use case) and a bit of gaming. With 16gb and 512gb SSD the laptop turns on as soon as the lid is up.;;Reviewed in the United States on February 21, 2020;;5.0 out of 5 stars;;International customer - great entry gaming laptop;;Amazon Customer;;;I bought this laptop on 4/21. It was received on 4/28. I used this computer for one week. The computer speed/graphics/gaming is wonderful. I was under the impression that this was a great computer. And for one week, it was. Then the battery stopped charging. It charges for just a few seconds, but then stops saying *3%, plugged in, charging.* This is not true. I have slowly dropped from 10% to 3%. Eventually, I know that I will not be able to turn the computer on. I called Acer Customer Service. They had me unplug, hold the power button for 30 seconds, plug back in and turn on. It turned on but is still not charging. He said the only - and was adamant that this is the only option - is to send the computer back for 10 - 14 business days so that Acer can find the problem. Two weeks or longer without a computer is not even a reasonable option. No working person can just go without a computer for 2 weeks. I asked for a refund. I will just buy a different computer. He told me that is not an option. So, I will have to see if I can get a refund from the seller. Be wary. This is a known issue from Acer. If you check their forum, you will see that they are not resolving the issue. They are just replacing the power cord or battery. I gave this computer a 2 star simply because the computer is a great computer, but if it will not charge, it is completely useless. If the issue is resolved by either the seller or Acer (without me losing my laptop for 2 weeks), I will edit my review.;;Reviewed in the United States on May 12, 2020;;1.0 out of 5 stars;;Battery doesn't charge - Acer Customer Service is not good;;Dan Denbow;;;Works great! Able to have multiple tabs open without causing loading issues. Works great for games and is super light!;;Reviewed in the United States on November 27, 2019;;5.0 out of 5 stars;;Great Laptop!;;Amazon Customer;;;**5 stars for the laptop itself, 3 stars for the seller Happy Ranger. The main complaint I have for Happy Ranger seller is that they did not put ANY type of protection inside the Amazon box. This caused my laptop box to move freely and unsafely causing slight damage to the actual laptop box as you can see in my pictures. They need to provide better protection for buyers, especially for a $900 product. Other than that, SO FAR the laptop is exactly what I wanted. I'm reaching out to Acer Support sometime today or tomorrow because my NitroSense Fan app does not work. I tried installing it manually and it said it is not supported on my computer. I bought the GTX 1650 so I'm not sure if it comes with this certain model. Most of the reviews online that show the NitroSense app working is for the GTX 1660ti model. We will see what Acer says. Will update my review once I hear from them. Update: I installed all the necessary updates and the Acer Quick Access/Acer Care Center apps. Then I tried the NitroSense app again and it finally worked. I'm guessing I needed updates and the other Acer apps but it's still weird that it wasn't initially on my machine. I'm just happy it's working. Laptop does seem to get hot to the touch but it is made out of metal, metal does get hot, so.. I'm overall very happy with this laptop.;;Reviewed in the United States on February 19, 2020;;3.0 out of 5 stars;;Shipped fast but serious lack of protection for merchandise inside the shipping box;;Seth

Shipping

This product includes free shipping to all US addresses.


Delivery

Orders placed now will arrive in 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Top Amazon Reviews


2.0 out of 5 stars
By Caity Hefner - Reviewed in the United States on July 26, 2019
Technical problems and Acer customer service.
My rating is due to issues with the laptop and Acers customer service department. I bought the Nitro 7 laptop ($1200) and it worked great, for a week. Then it stopped charging. I contacted amazon, and was transferred to Acer for assistance. The first time I got ahold of a women who I spent 40 minutes on the line, only to be told it would be 3-5 days before I would get a new charger. After not receiving any follow up email about our conversation, I called again two days later. The gentlemen on the phone updated my contact information because she had inputted it incorrectly, but also told me that there was no tracking number associated with my account. He said that he would work to correct this, but that it would take 1-2 days to approve the request, and then 3-8 days to receive the charger. I spent $1200 on a laptop I cannot use, and will not be able to use for at least a week. The time it’s been down will be longer than I had it working. This new charger may not solve the problem either, it could be the laptop, but I won’t know that until the charger gets here, so I could potentially be waiting weeks for a operating laptop. This is the worst customer service I have experienced with company in this field. I am very disappointed with Acer, this is not how customers should be treated.

1.0 out of 5 stars
By Danielle Lavin-Loucks - Reviewed in the United States on December 27, 2019
Battery won’t charge after using for three weeks
My 10 year old son saved up for this laptop for a year. We finally ordered it on cyber Monday. It worked for three weeks and then stopped charging. Honestly, the charger itself looks like an aftermarket charger (not Acer) even though the product was “new.” All of our other laptops have a branded charging cord. This one is cheap and not branded. Display is crisp and clear. Backlit keys are cool. Boots up fast (or did before the battery died and it wouldn’t charge). We will see if the replacement that we have to wait weeks for will have the same issue.

5.0 out of 5 stars
By Amazon Customer - Reviewed in the United States on February 21, 2020
International customer - great entry gaming laptop
Firstly I appreciate the fact that I received a Internatinal adapter with 110-230v. This allowed me to use the laptop straight out of the box. The build is really good and it looks strong. The backlit keyword looks great. Laptop screen is 1080p so YouTube videos are great to watch. I upgraded it by adding a 2 TB SSHD on my own and I didn’t need to do any BIOS setup or changes. Overall it’s a great laptop for software development (my primary use case) and a bit of gaming. With 16gb and 512gb SSD the laptop turns on as soon as the lid is up.

1.0 out of 5 stars
By Dan Denbow - Reviewed in the United States on May 12, 2020
Battery doesn't charge - Acer Customer Service is not good
I bought this laptop on 4/21. It was received on 4/28. I used this computer for one week. The computer speed/graphics/gaming is wonderful. I was under the impression that this was a great computer. And for one week, it was. Then the battery stopped charging. It charges for just a few seconds, but then stops saying *3%, plugged in, charging.* This is not true. I have slowly dropped from 10% to 3%. Eventually, I know that I will not be able to turn the computer on. I called Acer Customer Service. They had me unplug, hold the power button for 30 seconds, plug back in and turn on. It turned on but is still not charging. He said the only - and was adamant that this is the only option - is to send the computer back for 10 - 14 business days so that Acer can find the problem. Two weeks or longer without a computer is not even a reasonable option. No working person can just go without a computer for 2 weeks. I asked for a refund. I will just buy a different computer. He told me that is not an option. So, I will have to see if I can get a refund from the seller. Be wary. This is a known issue from Acer. If you check their forum, you will see that they are not resolving the issue. They are just replacing the power cord or battery. I gave this computer a 2 star simply because the computer is a great computer, but if it will not charge, it is completely useless. If the issue is resolved by either the seller or Acer (without me losing my laptop for 2 weeks), I will edit my review.

5.0 out of 5 stars
By Amazon Customer - Reviewed in the United States on November 27, 2019
Great Laptop!
Works great! Able to have multiple tabs open without causing loading issues. Works great for games and is super light!

3.0 out of 5 stars
By Seth - Reviewed in the United States on February 19, 2020
Shipped fast but serious lack of protection for merchandise inside the shipping box
**5 stars for the laptop itself, 3 stars for the seller Happy Ranger. The main complaint I have for Happy Ranger seller is that they did not put ANY type of protection inside the Amazon box. This caused my laptop box to move freely and unsafely causing slight damage to the actual laptop box as you can see in my pictures. They need to provide better protection for buyers, especially for a $900 product. Other than that, SO FAR the laptop is exactly what I wanted. I'm reaching out to Acer Support sometime today or tomorrow because my NitroSense Fan app does not work. I tried installing it manually and it said it is not supported on my computer. I bought the GTX 1650 so I'm not sure if it comes with this certain model. Most of the reviews online that show the NitroSense app working is for the GTX 1660ti model. We will see what Acer says. Will update my review once I hear from them. Update: I installed all the necessary updates and the Acer Quick Access/Acer Care Center apps. Then I tried the NitroSense app again and it finally worked. I'm guessing I needed updates and the other Acer apps but it's still weird that it wasn't initially on my machine. I'm just happy it's working. Laptop does seem to get hot to the touch but it is made out of metal, metal does get hot, so.. I'm overall very happy with this laptop.

Recent Reviews


2.0 out of 5 stars
By Caity Hefner - Reviewed in the United States on July 26, 2019
Technical problems and Acer customer service.
My rating is due to issues with the laptop and Acers customer service department. I bought the Nitro 7 laptop ($1200) and it worked great, for a week. Then it stopped charging. I contacted amazon, and was transferred to Acer for assistance. The first time I got ahold of a women who I spent 40 minutes on the line, only to be told it would be 3-5 days before I would get a new charger. After not receiving any follow up email about our conversation, I called again two days later. The gentlemen on the phone updated my contact information because she had inputted it incorrectly, but also told me that there was no tracking number associated with my account. He said that he would work to correct this, but that it would take 1-2 days to approve the request, and then 3-8 days to receive the charger. I spent $1200 on a laptop I cannot use, and will not be able to use for at least a week. The time it’s been down will be longer than I had it working. This new charger may not solve the problem either, it could be the laptop, but I won’t know that until the charger gets here, so I could potentially be waiting weeks for a operating laptop. This is the worst customer service I have experienced with company in this field. I am very disappointed with Acer, this is not how customers should be treated.

1.0 out of 5 stars
By Danielle Lavin-Loucks - Reviewed in the United States on December 27, 2019
Battery won’t charge after using for three weeks
My 10 year old son saved up for this laptop for a year. We finally ordered it on cyber Monday. It worked for three weeks and then stopped charging. Honestly, the charger itself looks like an aftermarket charger (not Acer) even though the product was “new.” All of our other laptops have a branded charging cord. This one is cheap and not branded. Display is crisp and clear. Backlit keys are cool. Boots up fast (or did before the battery died and it wouldn’t charge). We will see if the replacement that we have to wait weeks for will have the same issue.

5.0 out of 5 stars
By Amazon Customer - Reviewed in the United States on February 21, 2020
International customer - great entry gaming laptop
Firstly I appreciate the fact that I received a Internatinal adapter with 110-230v. This allowed me to use the laptop straight out of the box. The build is really good and it looks strong. The backlit keyword looks great. Laptop screen is 1080p so YouTube videos are great to watch. I upgraded it by adding a 2 TB SSHD on my own and I didn’t need to do any BIOS setup or changes. Overall it’s a great laptop for software development (my primary use case) and a bit of gaming. With 16gb and 512gb SSD the laptop turns on as soon as the lid is up.

1.0 out of 5 stars
By Dan Denbow - Reviewed in the United States on May 12, 2020
Battery doesn't charge - Acer Customer Service is not good
I bought this laptop on 4/21. It was received on 4/28. I used this computer for one week. The computer speed/graphics/gaming is wonderful. I was under the impression that this was a great computer. And for one week, it was. Then the battery stopped charging. It charges for just a few seconds, but then stops saying *3%, plugged in, charging.* This is not true. I have slowly dropped from 10% to 3%. Eventually, I know that I will not be able to turn the computer on. I called Acer Customer Service. They had me unplug, hold the power button for 30 seconds, plug back in and turn on. It turned on but is still not charging. He said the only - and was adamant that this is the only option - is to send the computer back for 10 - 14 business days so that Acer can find the problem. Two weeks or longer without a computer is not even a reasonable option. No working person can just go without a computer for 2 weeks. I asked for a refund. I will just buy a different computer. He told me that is not an option. So, I will have to see if I can get a refund from the seller. Be wary. This is a known issue from Acer. If you check their forum, you will see that they are not resolving the issue. They are just replacing the power cord or battery. I gave this computer a 2 star simply because the computer is a great computer, but if it will not charge, it is completely useless. If the issue is resolved by either the seller or Acer (without me losing my laptop for 2 weeks), I will edit my review.

5.0 out of 5 stars
By Amazon Customer - Reviewed in the United States on November 27, 2019
Great Laptop!
Works great! Able to have multiple tabs open without causing loading issues. Works great for games and is super light!

3.0 out of 5 stars
By Seth - Reviewed in the United States on February 19, 2020
Shipped fast but serious lack of protection for merchandise inside the shipping box
**5 stars for the laptop itself, 3 stars for the seller Happy Ranger. The main complaint I have for Happy Ranger seller is that they did not put ANY type of protection inside the Amazon box. This caused my laptop box to move freely and unsafely causing slight damage to the actual laptop box as you can see in my pictures. They need to provide better protection for buyers, especially for a $900 product. Other than that, SO FAR the laptop is exactly what I wanted. I'm reaching out to Acer Support sometime today or tomorrow because my NitroSense Fan app does not work. I tried installing it manually and it said it is not supported on my computer. I bought the GTX 1650 so I'm not sure if it comes with this certain model. Most of the reviews online that show the NitroSense app working is for the GTX 1660ti model. We will see what Acer says. Will update my review once I hear from them. Update: I installed all the necessary updates and the Acer Quick Access/Acer Care Center apps. Then I tried the NitroSense app again and it finally worked. I'm guessing I needed updates and the other Acer apps but it's still weird that it wasn't initially on my machine. I'm just happy it's working. Laptop does seem to get hot to the touch but it is made out of metal, metal does get hot, so.. I'm overall very happy with this laptop.